Do you use the HP 3000? If so, this update might be of interest to you! It’s really happening…ctcLink is the SBCTC’s project to replace the old student information system in use at WA State community colleges. More info…
The ctcLink system was turned over to the FirstLink colleges today and college subject matter experts and staff spent the day activating their new accounts, starting to navigate the system and logging service tickets with their local help desks and the SBCTC/ctcLink Service Desk.
In all, 1,167 people activated their account in ctcLink and more than 300 of those were students. More than 135 tickets were logged to the SBCTC/ctcLink Help Desk and, so far, nearly 65 percent of those have been resolved. Many of those issues were login and security-related, which was to be expected. A lot was accomplished today, but there is much more work to do. The project team is looking forward to a productive ‘Day 2.’
No days ’til go live! The Financial Aid Team pulled a couple all-nighters Cutover Weekend yet they still said ‘yes’ to a photo op. From Left: Neeraj Kripalani, Ciber; Luis(Tony) Rivera, Ciber; Jodi Sharpe…
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Day at a Glance 
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