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UPDATE 9/2/2026: Microsoft 365 Service Advisory

Microsoft reports that service availability has remained stable and that the vast majority of users should no longer be experiencing issues related to this incident. Based on Microsoft’s monitoring, affected services have largely recovered and are operating normally.

TSS will continue to monitor the situation, but at this time the issue appears to be substantially resolved for most users. If you continue to experience problems with Outlook, email, or other Microsoft 365 services, please contact TSS Support for assistance.

Thank you for your patience and understanding throughout this service disruption.

9/1/2026, 11:45AM: Microsoft 365 Service Update

Microsoft reports that recovery efforts continue to progress, and they are carefully implementing additional corrective measures to help restore full service. Microsoft is also closely monitoring affected services to ensure that improvements remain stable as recovery continues.

Users may continue to experience intermittent issues with Outlook, email, and other Microsoft 365 services while restoration efforts are underway. However, overall service availability continues to improve.

We will continue to monitor the situation and provide updates as additional information becomes available.

Thank you for your patience and understanding as Microsoft works toward full resolution.

9/1/2026, 8:00AM: Microsoft 365 Service Update

Microsoft continues to make progress in resolving the global service issue affecting Outlook and other Microsoft 365 services. Remediation efforts have been expanded to the remaining affected systems, and Microsoft reports that service availability continues to improve.

Users who were previously experiencing issues may notice continued improvements in email, Outlook, search functionality, and related Microsoft 365 services. Microsoft is actively monitoring the recovery process to confirm that services are returning to normal operating levels and to address any remaining impacts that may arise.

We will continue to monitor the situation and provide additional updates as they become available.

Thank you for your patience and understanding.

5:00PM UPDATE: 8/31/2026 – Microsoft 365 Service Advisory

Microsoft continues to work on resolving the global service issue affecting Outlook and other Microsoft 365 services. Corrective actions have been implemented and are being expanded across affected systems to help restore service for impacted users.

As these changes take effect, users may begin to see gradual improvements in email, Outlook, and other Microsoft 365 functionality. While service is recovering, some users may continue to experience intermittent issues until restoration efforts are fully completed.

Microsoft is closely monitoring the recovery process and evaluating whether any additional actions are needed to ensure full service restoration. At this time, an estimated resolution time has not been provided.

We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

8/31/2026 – Microsoft 365 Service Advisory

Beginning Monday morning, August 31, Microsoft reported a global service issue affecting Outlook and other Microsoft 365 applications and services. Microsoft is aware of the issue and is actively working to restore full functionality.

Users may experience a range of intermittent issues, including:

  • Delays, failures, or incomplete results when searching Exchange Online mailboxes
  • Delays or failures when sending or receiving email messages
  • Authentication errors when accessing Exchange Online services
  • Difficulties accessing or performing actions within Exchange administration tools
  • Intermittent disruptions affecting mailbox operations and message delivery

We are actively monitoring the situation and will provide additional updates as more information becomes available.

Thank you for your patience and understanding as Microsoft works to resolve this issue.