IMPORTANT TSS UPDATE: Explanation of Today’s Outage

Hi everyone,

We have received more information on the outage we experienced yesterday and this morning.  It appears our upstream fiber connection located in Green Lake encountered fiber circuit instability beginning on Sunday morning. These issues caused the Shoreline network to lose connectivity. While this is not an issue that originated at the College it is one that impacted us.  TSS worked with the K-20 engineers and King County fiber technicians to identify and troubleshoot the issue.  Although the issue has been resolved, the King County technicians will continue to monitor for any reoccurrences and notify us accordingly.  We thank you for your patience and understanding in this matter. 

Have a great night!

Cat

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