We want to let you know about an exciting behaviorally smart SMS chatbot program we are implementing this year to help us maintain connections with our students, increase persistence, and retain them. We have partnered with EdSights for this program; here is a quick video overview about them.
EdSights has built a chatbot that will interact with our students via text message and will be named after our mascot, Dolphie. The chatbot will check in with our students about their experience at Shoreline and will provide them with resources for any struggles they might face. In addition, just like “Siri” or “Alexa,” Dolphie can answer students’ questions across a broad range of campus topics specific to Shoreline.
We are bringing Dolphie to life as a chatbot as a way for us to provide additional support to students and meet them where they are by answering their questions and communicate important information in a more intentional and timely manner. It is also great for Dolphie to hear student feedback and create a virtual community.
Dolphie will send an introductory text message to students on July 2nd.
If you have any questions, or receive questions from students about the chatbot, please send them to navigate@shoreline.edu.
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