Dear Campus Community,
This message serves as a midday update regarding the ongoing Microsoft system outage.
At this time, we still do not have an estimated timeline for when full Microsoft services will be restored. Access to Microsoft email, SharePoint, and related cloud-based tools remains limited. We will continue to share updates as soon as new information becomes available.
Despite these technology challenges, everyone is doing a fantastic job helping students, answering questions and moving some much needed work forward across campus. Thank you to everyone for you willingness to adapt, collaborate, and find creative ways to support students and one another throughout the day.
Campus facilities remain open and operational. ctcLink, Canvas, the Rave alert system, and Microsoft desktop applications (Word, Excel, etc.) continue to function as expected. As a reminder, files created locally will need to be uploaded once full system access is restored.
Employees should continue working as scheduled and remain in communication with their supervisors regarding priorities and assignments. Supervisors are encouraged to continue assigning meaningful, job-related work that can be completed without full system access.
Student-facing services remain available in person and via Zoom where feasible. Having staff on campus continues to allow us to respond to student needs in real time and to pivot quickly should systems be restored later today.
We recognize the inconvenience and uncertainty caused by this outage and deeply appreciate the professionalism, flexibility, and commitment being shown across the college. Your efforts today are making a difference for students.
Further updates will be shared as information becomes available.
Thank you,
Public Information Office
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