Dear Campus Community,

This notice applies to employees who were under Suspended Operations status on Tuesday, December 30, 2025, and Wednesday, December 31, 2025.

Due to the expected increase in student activity on campus ahead of the start of winter quarter, Shoreline College will be open with standard operational hours beginning tomorrow, Friday, January 2, 2026, even though the Microsoft outage has not yet been fully resolved.

While access to Microsoft email, SharePoint, and related cloud-based tools may remain limited for at least part of the day, the Rave alert system has been restored, and campus facilities and operations are fully functional. ctcLink, Canvas, and Microsoft desktop tools (Word, Excel, etc.) are operational; however, files created locally will need to be uploaded once full access is restored.

Employees should plan to report to work as scheduled and connect with their supervisor regarding specific tasks and priorities. Supervisors are encouraged to assign meaningful, job-related work that can be completed without full system access, such as:

• Planning and project development
• File and document organization (paper or local files)
• In-person or Zoom meetings
• Canvas-based trainings (including ctcLink learning)
• Other offline or locally supported work aligned with role responsibilities

Student-facing services will be in person and via Zoom where feasible, and having staff on campus allows us to support students already planning to be here and to pivot quickly if systems are fully restored during the day.  The Zoom information for student assistance is below:

Zoom Room Link:
https://us02web.zoom.us/j/85894450800

• Hours: 9:30am-4:00pm
  • Friday, January 2
  • Monday, January 5
  • Tuesday, January 6

Unfortunately, due to the Microsoft outage we will be cancelling tomorrow’s Dolphin Day and will instead give students an opportunity to attend virtually on Monday evening.  Students were messaged about the cancellation (as well as the additional Zoom support for Friday, Monday & Tuesday), but it is possible someone may have missed the message due to the holiday, so be prepared to assist and redirect them tomorrow if needed.

This is a temporary system access issue that we expect will be resolved soon, and remaining open on Friday allows us to continue serving students while maintaining operational continuity.

Thank you for your patience, your creativity and your flexibility. Additional updates will be shared as systems are restored.

Thank you,

Public Information Office

Dear Campus Community,

Due to continued technical issues related to the Microsoft outage, Shoreline Community College will be closed today, Wednesday, December 31, 2025.

A limited number of essential or required employees will report to campus to support critical operations and will be contacted directly by their supervisors. 

ctcLink access and functionality has not been impacted, so please complete/update your timecards by 5:00pm today.  We will post specific suspended operation timecard instructions and codes here on DAAG by 10:00am.  Supervisors will need to review their approvals ASAP,  no later than 10:00am on Friday 1/2/26.

New international student orientation activities will continue as planned.

We plan to reopen on Friday, January 2, 2026.

We appreciate your understanding as we respond to these ongoing technical issues. Wishing you a safe and happy New Year!

Sincerely,

Public Information Office

Dear Campus Community,

Due to continued technical issues related to the Microsoft outage, Shoreline Community College will have a delayed opening tomorrow, Wednesday, December 31, with operations resuming at 10:00 a.m.

A limited number of essential or required employees will report to campus to support critical operations prior to 10:00am, and will be contacted directly by their supervisors. New international student orientation activities will continue as planned.

We will share additional updates by 8:00 a.m.

Thank you for your continued patience and flexibility as we work through these ongoing challenges.

Sincerely,

Public Information Office

Dear Campus Community,

We are still experiencing technical difficulties related to the Microsoft outage and are awaiting additional information. We expect to hear more from Microsoft within the next couple of hours.

Our next update will be shared by 9:30 p.m. tonight via email (if we are able), social media, Canvas and DAAG, including information about whether there will be a delayed opening tomorrow.

Thank you for your continued patience as we work through this situation.

Sincerely,

Public Information Office