The Fall quarter is here, and we want you to succeed in using classrooms, technology on campus and hosting events. We know it does not always work out that way, and that try as we might, the technology is not as intuitive as we hoped.
Keep this list of places to contact to get assistance when it goes awry. All of these create tickets that multiple people can see and track. So, if your go-to support person is not available, someone else can step in.
Response times do vary, and some of us need more time to get things organized to best help you.
- Classroom Projectors, sound, and podium – email media@shoreline.edu or call 206-546-6966, if you have to leave a message, please let us know a phone or email to contact you back.
- Can’t login? Computer is not working, need access to apps and software – email support@shoreline.edu or call 206-546-5872. Please give as much information as possible so we can get the right person to help you.
- Planning an event? This guide will connect you to where you need to go and all the people involved in event planning. Click Room Rental Request to get to the form: Service – Internal Event Request.
- Do you want live media support at your event? Meeting? Live streaming event? Or other need? Complete this form: Request Form – Media Technician Request for Events.
- Is Canvas not working? Panopto on the fritz? Want to record your lectures in the new POD recording room? Do you need a zoom account? Email elearning@shoreline.edu or call 206-546-6966.
- There are articles and how-tos in the support center https://support.shoreline.edu/, logon as an employee with your network account and find answers to your tech questions and more.
We look forward to helping you!
TSS, CSS, eLearning, Learning Resources
Day at a Glance 
Recent Comments