Microsoft continues to work on resolving the global service issue affecting Outlook and other Microsoft 365 services. Corrective actions have been implemented and are being expanded across affected systems to help restore service for impacted users.

As these changes take effect, users may begin to see gradual improvements in email, Outlook, and other Microsoft 365 functionality. While service is recovering, some users may continue to experience intermittent issues until restoration efforts are fully completed.

Microsoft is closely monitoring the recovery process and evaluating whether any additional actions are needed to ensure full service restoration. At this time, an estimated resolution time has not been provided.

We will continue to share updates as more information becomes available. Thank you for your patience and understanding.

Beginning Monday morning, August 31, Microsoft reported a global service issue affecting Outlook and other Microsoft 365 applications and services. Microsoft is aware of the issue and is actively working to restore full functionality.

Users may experience a range of intermittent issues, including:

• Delays, failures, or incomplete results when searching Exchange Online mailboxes
• Delays or failures when sending or receiving email messages
• Authentication errors when accessing Exchange Online services
• Difficulties accessing or performing actions within Exchange administration tools
• Intermittent disruptions affecting mailbox operations and message delivery

We are actively monitoring the situation and will provide additional updates as more information becomes available.

Thank you for your patience and understanding as Microsoft works to resolve this issue.