Good news about Starfish!

July 28, 2023 by Leave a Comment

Hello Shoreline Faculty & Staff, 

 We are excited to share some unexpected good news regarding the Starfish restoration effort!  

Working with EAB (the company that owns Starfish) we have found a workaround to update a limited set of information in Starfish. While we cannot restore the nightly data imports until the college server is back online, we will be sending a partial “snapshot” of certain data that will make working with students in Starfish easier while ongoing restoration efforts continue. 

What will update? 

  • Students who are enrolled in classes as of July 28th will have full Starfish profiles. This includes students enrolled for Fall quarter. These students will be able to log in and book appointments in Starfish, and college staff will no longer need to create prospective student profiles for these students. The Starfish administrator will manually merge the prospective student records with the new records this coming weekend. 
  • Any students who have been assigned to an advisor in ctcLink since the ransomware attack will now be connected to that advisor in Starfish. 
  • Students’ class enrollments as of 7/28/2023 will be reflected in Starfish. Please note that no subsequent add/drop activity will be reflected until the system is fully restored. 
  • Instructors will be able to see their current students as of 7/28 in Starfish. 
  • Staff who were hired by the college between March 20 and July 13, 20237/28 will potentially be able to receive Starfish permissions as relevant for their work. If your area is already using Starfish and has hired new staff in this period, please contact Caitlin to have their permissions updated. 

What will not update? 

  • Students who have applied to the college since the ransomware incident but have NOT enrolled will not gain access, as they lack network IDs. Only students enrolled in classes as of 7/28/23 will be in Starfish. 
  • Student attributes and organizations will not update – information seen on the overview and info tab will still be incomplete or out of date. Please refer to ctcLink rather than Starfish for this information, and do not attempt to use the filter function in Starfish until full restoration is complete. 
  • Staff who have demographic or organization-specific relationships with students in Starfish may still not be connected to all of the students they work with. This includes groups like Veteran and Military Student Services, Transitional Studies, and Workforce Funding. Impacted students will include both those new to the college since March 20th and any students who have been recoded into impacted groups since that date. 
  • Information will not update in real time – changes made after July 28 will not be reflected in Starfish. 

When will I see the updates? 

  • The Starfish team is working with EAB now to ensure that the update can be done smoothly. We are in the testing phase right now, so all timelines are tentative. 
  • If all goes well, though, the update should go into effect late this week or early next week. 
  • The announcement banner in Starfish will be updated once the update goes through with the most current status.  

Can we do this regularly until the server is back? 

  • This manual upload is a very complex process for both the college and EAB, so it isn’t something we can do often.   
  • However, we have negotiated two manual updates: the first now, and the second near the end of Summer term, allowing us to bring in as many new Fall students as possible. 

I will reach out to areas using Starfish to discuss how the restoration timeline impacts you, and help identify workflows that will make your work as smooth as possible during this time of transition. 

As always, if you have any questions about this or anything else Starfish related, please feel free to reach out to me!  

Caitlin Jacques, PhD  
 Business Analyst – Starfish  
 Guided Pathways  

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Campus Updates 7/27/23

July 27, 2023 by Leave a Comment

Events and News 

Good afternoon folks—I hope you’re all doing well.  This past week has involved a lot of catching up with colleagues on campus, planning, and discussing next steps for a wide variety of SCC projects.  

One of most significant events of this week was our first meeting with the Latino Educational Training Institute from Lynwood.  Samira Pardanani, Alejandra Salgado, Jonathan Molinaro, Henry Garcia, and I met their President & the Director of Health & Wellness programs.  We gave a brief tour of the campus (thankfully Samira is not as directionally challenged as I am) and then had a brief conversation about ways in which we might partner to better serve our diverse LatinX/Hispanic community. It was an excellent first meeting, and I expect some great things in the future.  

Today Aisha Hauser and I had a meeting with two new colleagues from the Muckleshoot tribe- Dr. Denise Bill, Executive Director of Adult & Higher Education & Madrienne White, Tribal College Administrator. The discussion was a first step in getting ideas and input from tribal representatives on our Capital projects and land naming projects.  I think I can speak for all of us when I say we learned a lot and are looking forward to our next meeting to get to know one another, share our visions for education, and determine if there is interest in working with us on various projects. More to come! 

Finally, yesterday I was fortunate to meet with Bo Fu and Samira Pardanani to do a “ZOOM MOU” with representatives of the Sanhe City Yanqiao School in China.  This is a new partnership with a high school in China where students will begin their early college coursework with Shoreline CC!  A huge thanks to Bo for coordinating this new partnership and bringing it to fruition.  

That’s it for now- I’m way behind on email so if I owe you one—it’s coming!  Have a great weekend. 

Best,

Jack

Accreditation and Budget 

  • Area Reviews inform how the College will allocate resources for the 2023-24 fiscal year.  
  • The next step in the process is for Executive Team members to prioritize budget requests, as articulated in the Area Reviews, for their areas taking into account the priorities articulated by the prior-level budget manager.  

Human Resources 

Do you know someone who wants to join our team? Visit: Job Opportunities at Shoreline Community College.  

If you supervise classified or exempt, make sure you have updated your employee’s schedules in CTC Link to reflect their summer work schedule. Summer schedules end September 1 and Fall schedules begin September 4. CTC Link allows you to make future changes so feel free to add your employee’s Fall schedule now, so you don’t forget!  

Directions on updating staff schedules can be found HERE.    

Foundation and Advancement 

Need help helping students? Here are two resources available through the Foundation: 

1) Emergency Fund – Financial assistance is available to Shoreline Community College students who are dealing with financial hardship resulting from an emergency, accident, or other unexpected critical incident that has a direct impact on their academic success at Shoreline. https://shorelineemergency.awardspring.com/ 

2) Scholarships – The Foundation has awarded thousands of academic and workforce scholarships to Shoreline students. In addition to federal and state financial aid, scholarships are a great way to offset all or part of the cost of an education. https://www.shoreline.edu/foundation/scholarships.aspx 

Want to help students in other ways? Consider making a gift to the Foundation. As an employee, you can make a gift through payroll deduction, or through the website: https://www.shoreline.edu/foundation/giving.aspx.  

Have questions or need more information? Contact Wendy or Josh, 

Events and Updates 

Follow Shoreline Community College on social media! 

Shoreline Community College MISSION – Our Purpose 

We serve the educational, workforce, and cultural needs of our diverse students and communities. 

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Cybersecurity Advisory- Data Breach with National Student Clearinghouse and TIAA

July 27, 2023 by Leave a Comment

Cybersecurity Advisory 

Shoreline Community College (SCC) has received notice from two of our third-party vendors, the National Student Clearinghouse (NSC) and the Teachers Insurance and Annuity Association (TIAA), that a cybersecurity incident involving a third-party software tool (MOVEit) may have exposed personally identifiable information of current and prior students and employees.  

The MOVEit Transfer tool is a widely used filesharing application used by many businesses, organizations, and higher education institutions worldwide.  Many of these organizations could be impacted by this event. It is important to note that SCC does not use the MOVEit software, though these third-party service providers do. 

Shoreline Community College shares student enrollment data with the NSC. Some of the data shared with the Clearinghouse includes personally identifiable information. At this time, we do not know the extent of the data security breach.  However, we continue to keep in contact with NSC and TIAA to monitor the situation and will immediately notify the individuals who have been impacted to the best of our ability. The State Board for Community and Technical Colleges has advised us that ctcLink has not been affected, as this incident is localized to the third-party vendors. We also know that this is unrelated to the previous ransomware incident Shoreline Community College experienced at the end of March. 

National Student Clearinghouse 

The National Student Clearinghouse is a nonprofit organization that provides educational reporting, data exchange, and verification services to more than 3,600 colleges and universities nationwide. SCC works with the clearinghouse for a variety of purposes including enrollment and degree verification services and student loan reporting requirements. Data provided to the National Student Clearinghouse includes personally identifiable information and education records. The National Student Clearinghouse has posted details about this incident on its website. 

TIAA 

TIAA is a financial organization that offers investment and insurance services to employees working in the academic, research, medical, governmental, and cultural fields. SCC provides names, addresses, dates of birth, and social security numbers for those employees who choose to participate in TIAA services. Further inquiry can also be directed to: TIAA’s National Contact Center 800-842-2252. TIAA’s Security Center at https://www.tiaa.org/public/support/security-center 

What Does This Mean for You? 

The safety and security of our students, staff, and faculty is our top priority, and we remain committed to thoroughly assessing any potential impacts. This cyber breach did not impact Shoreline Community College’s network or internal systems. 

The deadline to enroll has been extended to August 1, 2023.  

If you have been affected by this breach, we will contact you in the coming weeks as soon as we obtain specific details from the NSC as to who was affected and what information was accessed. However, if you are concerned or have reason to believe that your personal information has been compromised, we would like to remind you that SCC is still offering free one-year credit monitoring through Experian® IdentityWorks℠ Credit 3B. This product helps detect possible misuse of your personal information and provides you with identity protection services focused on immediate identification and resolution of identity theft. IdentityWorks Credit 3B is completely free to you and enrolling in this program will not hurt your credit score. In order to enroll in IdentityWorks℠, please contact Experian’s customer care team at 800-913-7048 or visit WWW.EXPERIANIDWORKS.COM/3BCREDIT and provide engagement number B090237 and enrollment code XCY2SWXCZ2.  

You may also call the toll-free number of any of the three major credit bureaus to place a fraud alert on your credit report and/or order your free credit report:   

Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-888-378-4329   

Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742   

TransUnion, PO Box 1000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 

Additional resources regarding identity theft protection may be found at the FTC identity theft website, IdentityTheft.gov which includes information regarding identity theft recovery steps and how to file an identity theft complaint if you discover your information has been compromised. 

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All-Campus Fire Evacuation Drill, Thursday, August 3rd

July 27, 2023 by Leave a Comment

Dear Campus Community,

On Thursday, August 3rd, the college will be having an all campus fire evacuation drill. During the drill, all students, staff, and visitors will have to evacuate from all campus buildings and assemble in the designated evacuation areas. The areas are designated by a white sign with red lettering “Emergency Evacuation Point” (reference photo below). You will also find a map attached with the evacuation points marked with a blue star. The alarms will activate to begin the drill. Once all persons have exited all buildings and moved to a designated evacuation point, the alarms will be silenced and everyone will be able to return to their buildings. Campus Security personnel and Building Marshals will be participating with assisting at evacuation points and directional information. Participation is mandatory if you are on campus.

If you have any questions, please feel free to reach out to Safety & Security Director Greg Cranson at gcranson@shoreline.edu

This is an image of our emergency evacuation point signs. These are white signs with red writing.
This is a map of campus that shows emergency evacuation points.
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Free Books- Come and Get them tomorrow 7/27

July 26, 2023 by Leave a Comment

Do you love history, do you love books, do you love free history books?  You are in luck.  Come visit us on the 3rd floor of FOSS and peruse an outstanding collection of books from professor emeritus Terry Taylor.  He has graciously offered up his remaining books to find new homes.  

The books will be available July 27 from 9-3.  Come find some new books for your collection.

Filed Under: Announcements Tagged With:
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