We are currently experiencing technical difficulties that may impact your ability to access Microsoft Office. TSS provided the following information:
“TSS is working on this issue and will update you as we make progress. This would effect anything that uses SSO or is connected to Microsoft office. Some things may have stored your credentials and continue to work, but it could refresh and require sign in at any time.”
We will send additional updates as they become available.
Hello Campus Community,
We’re pleased to share that our internet provider has confirmed full restoration of network services. All wired connections across campus are now stable and fully operational.
We sincerely apologize for any inconvenience this outage may have caused and appreciate your patience while we worked with our provider to resolve the issue.
If you experience any difficulties reconnecting your device to the wired network, please don’t hesitate to reach out to TSS Support by emailing support@shoreline.edu or submitting a ticket at https://support.shoreline.edu
Thank you again for your understanding and support.
Jason Brandon
Executive Director of Technology Support Services
The wireless network across campus in all buildings has been restored through our back-up line. The wired network still remains unstable at this time due to an external issue. We are waiting for more information from our internet provider.
Please continue all in-person operations and classes as per usual.
Thank you for your patience!
At 6:40 a.m. today (9/25), we experienced some instability with our campus network. Currently, the wired network remains unstable. The wireless network is operational in specific areas, and our team is working to reroute all services through the wireless network within the next few hours should wired issues persist.
For Staff
A list of locations with operational Wi-Fi will be shared shortly. If your work area is experiencing connection problems, you may temporarily move to one of the available Wi-Fi locations if possible or speak with your supervisor about telework options if applicable.
Please note that all campus services remain operational and open for in-person business.
For Students
All classes are proceeding as scheduled.
We will provide further updates as soon as more information becomes available. Thank you for your patience as we work to resolve this issue.
The Fall quarter is here, and we want you to succeed in using classrooms, technology on campus and hosting events. We know it does not always work out that way, and that try as we might, the technology is not as intuitive as we hoped.
Keep this list of places to contact to get assistance when it goes awry. All of these create tickets that multiple people can see and track. So, if your go-to support person is not available, someone else can step in.
Response times do vary, and some of us need more time to get things organized to best help you.
We look forward to helping you!
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