Message from President Roberts: Welcome to fall 2020!

Dear Colleague,

It was great to see so many at our virtual Fall Convocation and throughout our Opening Week. It is clear we crave being together and we are inspired by the energy and commitment we get from each other. This year confirmed that resolve – what makes Shoreline unique is you! Students enroll, stay, and complete because of your care, teaching, and service.

We’re now back for fall quarter and ready to meet the expectations of our students in delivering the quality learning and support services that we’re known for and that our students have come to depend on. We’ve learned to do this in our new workplace — our homes — and for that I’m most grateful. We’ve learned patience, new skills, and have come to learn more about each other’s family and pets, who have unexpectedly joined our meetings or conversations with students or colleagues. I know you’re smiling thinking about these experiences knowing we’re doing our best in a most unexpected time. Thank you again!

As a nation, we have been confronted with longstanding racism and discrimination that requires us to reflect and review our own policies and practices. We are ready to have those important conversations this year to ensure our practices lean toward supporting our students and their success.

Within all this important work ahead of us, what is also on our minds is, of course, the budget and the reductions we must make due to the reduction in state revenue associated with the COVID-19 pandemic. With the helpful feedback provided through the spring 2020 employee budget survey, we are building a plan to address the anticipated 2020-21 budget shortfall as a result of the pandemic. The Executive Team (ET) continues to seek feedback and opportunities for discussion with our union leaders to identify reductions while preserving as many positions as possible. As we have done in the past, we will move forward with care and thoughtful consideration as we make these complex decisions.

Here are some important updates I want to share with you as we enter a fall quarter that promises to be full and meaningful for us and our students.

Strategic Planning Steering Committees Update

This year, the Strategic Planning Steering Committees presented recommendations to the ET on continued work to advance our three strategic goals: Student Learning, Disciplined Excellence, and the Three E’s: ecological integrity, economic vitality, and social equity. All 2020-21 recommendations have been accepted by ET. Please watch for more information this quarter about steering committee work and how to join these committees.


Strategic Plan Goal 1: We attract students and community learners and ensure the successful attainment of their goals through our programs, services, and teaching and learning environments

Student Enrollment and Retention Update

This summer quarter, enrollment was higher than the previous summer (+166 quarterly FTE, 8.5% overall; +85 FTE, 5.7% State-Supported; +78 FTE, 22.3% International). For fall quarter 2020, as of September 22, 2020, enrollment is down substantially compared to fall 2019 (-348 quarterly FTE, -7.7% overall; -196 FTE, -6.1% State-Supported; -117 FTE, -14.5% International). Anyone with a Shoreline user ID should have access to a daily enrollment report on the report server (note that you must access this report from a computer on Shoreline’s network).

In terms of student retention, fall-to-fall retention rates for transfer and professional-technical students have decreased over the past three years from 56% for fall 2015 to fall 2016 to 53% from fall 2018 to fall 2019. These retention rates reveal some opportunity gaps; most notably, retention of African American students from 2018 to 2019 was 43%. Once fall 2020 enrollment is finalized, another update on these rates will be available.

Accreditation Preparation

The Year Seven self-study was submitted to the Northwest Commission on Colleges and Universities (NWCCU) on September 14. Many thanks to all individuals who contributed to the report and provided feedback on the revisions. The accreditation site visit will be held virtually November 2-4, with a team of eight evaluators engaging in meetings with a variety of groups on campus via Zoom to discuss the content of the report.

During Opening Week, Shoreline’s Accreditation Liaison Officer, Dr. Bayta Maring, provided more information about who the evaluators will want to meet with and how to prepare. If you are interested in learning more about accreditation or providing feedback on the report, an online training is available or you may contact Dr. Maring directly (

Guided Pathways Work

For 2020-21, the Guided Pathways team will comprise over 15 faculty/administrator partner leads in six teams. Each of the teams will continue to work on recruiting additional staff and students to participate in this work. There is a substantial workplan for the year, and the primary focus will be on three areas:

  • Mapping: figuring out degree maps, identifying prototype meta-majors/areas of study.
  • Redesigning our intake and advising program to be sustainable, high-touch, and proactive.
  • Ensuring that Student Voices (a better understanding the student experience using mixed and multi-methods approach) are incorporated into the Colleges everyday work through committees, councils, and marketing and outreach.

Dental Hygiene Program Changes

This summer, the College enhanced its partnership with the University of Washington School of Dentistry (UWSOD) to arrange for the Dental Hygiene program to relocate to the UW Seattle’s facilities as of July 2021 for both didactic classes and clinical training. In August, the two schools announced that Shoreline’s Dental Hygiene students would begin to complete their hands-on clinical training alongside dental students at the UW starting in fall quarter 2020. Now the arrangement includes Shoreline students attending classes, taught by Shoreline faculty, at the UW as well. This partnership not only permits students in both programs to learn and practice “four-handed dentistry” together, it also allows the College to begin construction on the new Health, Science, and Advanced Manufacturing classroom complex once the state legislature finalizes the capital budget.


Strategic Plan Goal 2: We continually strive for disciplined excellence and focused improvement in all that we do

ctcLink Update & Adjusted Hours for Enrollment Services, Financial Aid, and Cashiering

The ctcLink Project met a major milestone this summer as we have been approved to move forward to the Implementation Phase this fall, along with the other eight schools in Deployment Group 6. The work has included over 120 meetings with more than 100 Subject Matter Experts (SME) from across campus. They have developed over 285 process maps that help us understand how Shoreline works today and will prepare us for the effort that lays ahead as we move toward going live in late winter 2022.

In the fall, we will continue to finish process maps, clean, and prepare data for conversion to ctcLink and meet with groups to better understand their system needs. Team members will also be completing training in Canvas to become acquainted with ctcLink. To allow our teams time for this valuable work, some offices in FOSS (5000) will have adjusted service hours beginning this fall:

  •  Enrollment Services and Financial Aid 
    • Monday, Tuesday, Thursday:  8 a.m. – 5:00 p.m.
    • Wednesday: 11 a.m. – 5:00 p.m.
    • Friday: 8 a.m. – 4:30 p.m.
  • Cashiering
    • Monday, Tuesday, Thursday:  9 a.m. – 4:30 p.m.
    • Wednesday: 11 a.m. – 4:30 p.m.
    • Friday: 8 a.m. – 4 :00 p.m.

Many of the trainings our teams will be working on are also open to everyone and you are welcome to learn more by visiting Shoreline’s ctcLink Training and Resources page.

College Governance

Our Board of Trustees is appointed by the Governor with certain roles and responsibilities. As a policy governance Board, they approve policies and hold each of us accountable through the policies, procedures and practices that operationalize the expectations of our work. Governance is a central framework that recognizes the authority of the Board of Trustees and the delegated responsibilities of the Office of the President to provide administrative review and recommendations on operational and planning decisions. It is also built on the principle of responsibility and accountability in planning the College by engaging each constituent group (students, faculty, classified, and administrative/exempt staff) to influence decisions on matters of mutual interest.

The College had planned to begin reviewing our governance policy last winter before the onset of the COVID-19 pandemic. We realize that we cannot delay this work as the pandemic continues and that understanding policy governance and our roles within it will strengthen our ability to work collaboratively and cooperatively together as well within the larger state system. We will begin this work with our governance councils this fall and continue the conversation with the campus community throughout this academic year as we bring our reviewed governance policy to the Board of Trustees for approval late winter or early spring quarter.

Open Office Hours with the President and Executive Team

As we continue to work mostly remotely, the ET would like to provide employees with more direct access to us on a more regular basis. A great idea emerged from a conversation with the Classified Union Leadership this summer, to have each ET member hold monthly office hours. We will begin to host regularly scheduled virtual office hours in which any employee can have a conversation with us individually. View the dates and times for each ET member. We encourage your participation and look forward to your conversations and questions!

Employee Connection Advisory Group

As most of us continue to work remotely, we may find that we are craving connection with our colleagues across the College. If you’re interested in joining a group of other employees to plan virtual engagement events that bring us together, please consider being part of this advisory group. Keep an eye out for additional information about this group this quarter via email and Day at A Glance.

Not-So-New and New Employee Orientations

Capitalizing on the success of last year’s endeavors, the Office of Human Resources will step in to continue the coordination of the new and “not-so-new” employee orientations occurring on a quarterly basis. Sessions will be offered beginning in October for both new and “not-so-new” employees at the College. Questions regarding employee orientations can be directed to HR ( at any time.

Search Advocates

Beginning this fall, the College will implement the use of Search Advocates within screening committees in support of inclusive recruitment activities at Shoreline. Founded by Oregon State University in 2008, the Search Advocate program is a tool developed to support the enhancement of equity, validity, and diversity in hiring processes. During the last two years, Shoreline has built up a cohort of more than 20 employees trained to serve as Search Advocates on behalf of the College, with additional training opportunities being provided to campus in the coming year. Questions regarding the use of Search Advocates or to inquire about training to become one can be directed to David Isaac (

Multicultural Competency Interviewing Rubric (MCIR) Training

The College is pleased to announce that a “train-the-trainer” MCIR workshop occurred on September 18 and 21 for the current Search Advocate group at Shoreline. This training allows the Search Advocates to use the MCIR as a tool within the screening committee process to identify the multicultural competence level of candidates for College positions in support of inclusive excellence in hiring.

Continuing to Improve the Student Website Experience

During Fall Convocation, you had an opportunity to glimpse some of the work that went into overhauling the College website home page and main menu. While this was not the only major web project in 2019-20, completing it is a significant milestone, particularly as it took place during the disruptions of the pandemic. The project was data driven and involved nearly 200 participants in the research – including students, the public, and many of you!

With the help of the ET, the Communications & Marketing department is updating the College’s Digital Road Map to prioritize the next major web and digital communication projects for 2020-21 that are outside of the day-to-day maintenance and management of Shoreline’s website domains, such as: implementing website governance procedures; search engine optimization (SEO); Google Analytics enhancements; calendar, event feed, and news feed enhancements; sitewide contact and remote campus refinements; ongoing Intranet, DAAG, and Shoreline Today improvements; preparing for website changes related to ctcLink; and refining key page content critical to prospective and current students. Please watch for more updates and learning opportunities about the website on DAAG.


Strategic Plan Goal 3: We ensure that a climate of intentional inclusion permeates our decisions and practices, which demonstrate principles of ecological integrity, social equity, and economic viability

Budget Process for 2020-21

At the June Board of Trustees meeting, the Board approved a continuing resolution so the Executive Team could build a budget for 2020-21 based on current college analyses, employee feedback, and ongoing updates about the loss in revenue associated with the COVID-19 pandemic. The Governor has signaled that agencies receiving state funding, including the State Board of Community & Technical Colleges, should anticipate a 15% reduction in their allocation. The College has been creating a budget to meet that expectation, as well as considering the loss in revenue associated with declines in enrollment.

  • September 18: The Fall Convocation remarks provided context for the 2020-21 budget and reductions.
  • September 29 and October 15: Zoom Hall Budget Meeting to discuss College planning efforts related to budget reductions.
  • October 28: President and ET present the 2020-21 budget to the Board of Trustees for approval with recommended reductions.
  • November or December: At a special meeting of the Board of Trustees, the recommended reductions are approved by the Board of Trustees.

23rd Annual Student Scholarship Virtual Fundraiser

On Tuesday, October 20, you won’t want to miss an entirely new way for the Foundation to raise funds for scholarships. The “Imagine Possible” fundraiser will be a special virtual evening of entertainment to benefit the Student Success Scholarship Fund, emceed by Jim Dever from King5’s EveningRSVP now and be ready to grab a festive beverage and settle in for an evening of entertainment, storytelling, and fantastic local talent in support of our students.

The Foundation is also launching the Dolphins Student Success Club, a new employee giving program that allows staff and faculty to make a monthly contribution of $10 or more through a payroll deduction. Proceeds go to emergency financial support for students. Please email Diana Dotter ( for more details.

Capital Campaign Update

The Health Science & Advanced Manufacturing Classroom Complex is currently number one on the state legislature’s capital budget. The Foundation continues to make progress with the capital campaign to raise the $3 million needed to secure the rest of the state’s funding. So far, the Foundation has raised $765,000 just from the campaign’s Cabinet and from our generous neighbors in the Highlands. The Foundation is now focused on reaching out to community partners and local biotechnology and biomanufacturing companies to secure additional large donations.

Student Housing and Residential Life

We have had an extraordinary first year in housing. Our RA staff, Megan Winter, and other employees had to pivot quickly to support our students who either could not return home or chose to remain in 7000 Campus Living. We currently have 32% occupancy with a projected 36% lease ups for fall once all students move in. We continue to meet or exceed the standards for on campus living COVID-19 guidelines from the state and have worked with students who were in arrears in their rent and needed support to pay going forward. We have taken a developmental approach to addressing the needs of our on-campus residents and remain optimistic about creating an on-campus environment that is positive and enriching for our students. While it was not the year we expected, we want to thank everyone involved in our housing project for their creativity, resilience, and willingness to assist in supporting our students as they navigate the effects of the COVID-19 pandemic.

CARES Act Funds & Emergency Aid for Students

This year has redefined how we assist students with emergency financial needs. We have expanded wrap-around support and streamlined our application process in partnership with the Foundation so students can more easily access support. We continue to have $1 million in funding available at the College for emergency assistance. This year, we served over 600 individual students at the Benefits Hub for help with SNAP, unemployment, housing funds, and other resources and gave out $243,832 in CARES and $45,000 in SEAG (Student Emergency Assistance Grant) emergency funding. Due to the COVID-19 pandemic, the follow-up team found that many students were still in need of resources and had not been able to resolve their emergency situations. Many students were still worried about rent and food, still out of work, or considering dropping out of school to get other temporary jobs to help their families.

For 2020-21, we now have one application for all emergency aid. If you know of a student with an emergency financial situation, they should first connect with the Financial Aid office so that we can find the right financial resource to meet their needs and quickly get them access to support available so they can keep their sights on their goals. For more information, email

Demonstrating Our Diversity, Equity & Inclusion Values

Prior to the beginning of fall quarter, I was compelled to send the campus a message about the work we need to do to advance our values of inclusion, diversity, and equity. We all know that actions speak to what we value, and these are the times that will define us. The Board of Trustees is alongside the ET in support of this work, including advancing the Inclusive Excellence Steering Committee recommendations for 2020-21.

Here are some important updates about the College’s diversity, equity, and inclusion work:

  • Affinity Groups – Are you interested taking part in an employee affinity group? The first set of gatherings for Black, Indigenous, People of Color (BIPOC) and LGBTQIA Affinity Groups took place during Opening Week and will continue. These are open to all full- and part-time employees. Please email if you have questions about how to get involved in future meetings.
  • Land Acknowledgment – We are taking the important step this year to understand the longstanding history that has brought us to reside on the land in which the College currently occupies and seek to understand our place within this history. We would like to begin the process of working with our local tribal communities to develop an official College land acknowledgement as a positive first step. We call for volunteers to help us start this process and ask ourselves how we plan to take action to support indigenous communities. If you are interested in taking part in this process, please email Marisa Herrera (
  • Diversity Training for All Employees – Starting this year, as a commitment to our own learning and creating the conditions for our students, we are asking all employees to complete Diversity: Inclusion in the Workplace, offered through the College’s online learning module, Foundry. This serves as an initial training to begin the process of developing a baseline competency for all employees on diversity, equity, and inclusion topics within a 60-minute online course. Advanced learning opportunities will be offered throughout the year to build on this knowledge. All new employees will be assigned to complete this training within their first 30 days of employment. Existing employees will be asked to complete this requirement by December 31, 2021.

Addressing Student Opportunity Gaps

Based on recommendations from the SLECC (Student Learning Experience Coordinating Committee) Opportunity Gap workgroup, we are completing a data dashboard with assistance from Institutional Assessment & Data Management to identify key areas to focus on to get the highest results based on the research. We know the critical role instruction and student services plays in enrollment, retention, persistence, and completion. Understanding the data and putting in place interventions will help us move the needle for our historically underrepresented (HUM) students. The dashboard was shared with the campus during Opening Week and will be made available online.

Changes to Title IX Regulations

New Title IX regulations from the Department of Education took effect in August, which change the way educational institutions across the country address sexual misconduct occurring on campuses. What has not changed at Shoreline Community College is our commitment to creating a space where all members of our community can learn, work, and thrive in an environment free from the devastating impact of sexual discrimination and sexual violence in all its forms. To comply with new requirements under Title IX, Shoreline has made changes to existing policy and procedures and implemented two new procedures under Policy 4113 – Discrimination, Harassment & Title IX Compliance. The updated policy and procedures are available on the Policies and Procedures page.

Bias Incident Reporting Tool

As a reminder, in January, the bias incident response web page was updated to better reflect the process for collecting and inquiring into reports of bias. A bias incident is defined as conduct, speech, or behavior motivated by prejudice or bias that does not rise to the level of a crime. This could include, but is not limited to, an individual interaction or an anonymous expression (such as a flyer/poster, graffiti, or defacing of property) that is suspected to be motivated by bias. Any incidents reported that may rise to the level of a policy violation or a crime (including, but not limited to, harassment, bullying, intimidation, physical/verbal threats or attacks, or hate crimes, as defined in RCW 9A.36.080) will be referred to the appropriate College process.

COVID-19 Reopening Plan

Our Communicable Disease Taskforce (CDT) and Executive Team have been working on reopening plans that facilitated our ability to offer hands-on learning currently on campus. The College’s Reopening Plan and Contract Tracing Protocol follow the guidance outlined in the Washington State Reopening Plan from the Office of the Governor. With the evolving nature of the COVID-19 pandemic, this plan may change as we get closer to fully reopening the campus, but we wanted to share the plans with you as they guide our current practices.


Upcoming Virtual Events – Mark Your Calendars

Please check the College Calendar and the Employee Calendar regularly for more information on these virtual fall events:

  • Campus Budget Update Meeting #1 – Tuesday, September 29
  • Campus Budget Update Meeting #2 – Thursday, October 15
  • Imagine Possible Student Success Fundraiser – Thursday, October 20
  • Campus Budget Update Meeting #3 – Thursday, October 29
  • New Employee Orientation – October TBD
  • Not-So-New Employee Orientation – October TBD
  • Campus Budget Update Meeting #4 – Tuesday, November 10
  • Campus Budget Update Meeting #5 – Thursday, December 3


What I know with unwavering resolve, is the dedication and heart we have for each other in our work to support students and their success. We have an opportunity to come together to deeply reflect actions that would align College policies and practices with our values and bold vision. We are called to do more, be more, achieve more to remove barriers so we can better serve our students. I know we are already to take on this charge and I am glad you are ready to come alongside the Executive Team and me to make strides in these areas.

Welcome to fall quarter!

Cheryl Roberts, Ed.D.

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