URGENT: System Outage Update, Monday, March 20th 3:45 pm

Good afternoon,

Earlier today we released an update about this morning’s ransomware attack.We now have further details for you.

We are currently working with several local and federal authorities to determine the total impact to our operations. At this time, we are in the analysis phase, evaluating and identifying potential next steps.

All on-campus server and network services including the campus website, report services, printing, local computer logins, wifi, vpn, and remote connectivity are unavailable until further notice.

Currently access to ctcLink for enrollment, registration or payments, Microsoft Office 365, Sharepoint, Google Products, and OneDrive are available remotely.

For further updates and support, visit the Shoreline Support Center.

TSS will be meeting with the Executive Team regularly to until this issue is resolved. 

Thank you,

Technical Support Services


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