System Outage Update March 24, 2023

Good afternoon,

First of all, I want to say a huge congratulations to the faculty of our Nursing Program for graduating the largest class ever yesterday, with forty new nurses proudly walking across the stage!

Media Inquiries

Yesterday we had several media outlets visit campus, and we did issue a press release about the ransomware incident. As a gentle reminder, please note that all media inquiries or questions should be funneled directly through Cat Chiappa, our new Executive Director of Strategic Communications and Marketing. The reason for this is that the investigation is ongoing, and we want to make sure that we are streamlining all updates and communication for consistency.

Wi-Fi Hotspots

In other news, TSS has deployed Wi-Fi hotspots throughout campus and are working to make them as effective as possible. We hope to have a map showing their locations around campus early next week.


We have received several questions about how to restore a OneDrive, and detailed instructions can be found here


Many of you have asked about best practices for general cybersecurity. Here are a few recommendations to consider:

  • Remember to stay vigilant against suspicious communications. If you receive an email, text or phone call from a sender you do not recognize, do not respond, open the messageor download attachments. Only click on links or attachments from emails you trust. If you think you have received a suspicious communication, please let your supervisors know so that TSS may assist you.
  • Always use strong passwords. Strong passwords typically include a combination of letters, numbers, and symbols. Do not repeat or use the same passwords across accounts.
  • It is always advisable to regularly review and monitoryour accounts. If you notice any unusual activity, it is recommended that you contact that account institution immediately.


Lastly, we received several great questions in today’s Zoom meeting. We will continue to update the FAQ list next week, and you can find the current iteration here.

Enjoy your weekend!

Jack Kahn

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