System Outage Update 5/15/23

Good evening, 

I hope that you all had a wonderful weekend and got to enjoy the sunshine…and hopefully stayed cool! 

As promised in the e-mail that was sent out on Friday, we wanted to respond to a question that was posed about SharePoint/OneDrive, as well as give you an update about how to make website requests. 

What are SharePoint/OneDrive, and how do I use them correctly? 

SharePoint is a place to build internal communication sites and effectively manage documents within an organization. TSS is currently working on building out the foundation for the Shoreline SharePoint system to have a fully connected platform for all departments and divisions to store their shared drives and documents. (Structure similar to the previous “S:\” drive).   

OneDrive is a cloud-based storage solution to back up files online and is suitable for an individual’s business use (similar to the previous “H:\” drive). You can upload and save your documents to OneDrive and share them with specific people you choose or anyone with a Shoreline address for view only or editing access (you cannot use the “anyone” option).  Please note that any links to documents shared outside of Shoreline with editing access will expire after 14 days. 

TSS recommends that you begin rebuilding your documents and storage on your OneDrive platform in preparation for the organizational wide readiness of the new Shoreline SharePoint platform.  Once the process is complete, TSS will supply instructions on how to migrate any information from your OneDrive platform to the new SharePoint platform.  Please stay tuned for more information. 

You can currently access your OneDrive platform by navigating to and logging in with your account. 

Extra resources for using OneDrive can be found at the following Microsoft link.

Website Requests- Updated Instructions 

Many of you have asked me recently if we still have a web administrator on staff.  For the past several months we have been working with Grant Hubbell who is a contractor from 25th Hour Communications.  He has been instrumental in helping us maintain and update the main site for the college.  However, his role is contractual until the end of June, and he is not 100% full-time with us. As a result, we have been conducting a search for a full-time Web Administrator and will begin interviewing very soon.   

As we transition to a full-time staff member, we thank you for your patience. While we do have a lot of our main site up, the ransomware incident did impact some of our information, and we will need to rebuild some sections of the site which takes considerable time and effort. 

If you have a request to add or need to update something on the site, you may submit a request using the new link that TSS created for us on the Support site.  Thanks, TSS!  I have included an image below (nobody is allowed to laugh at my subpar screenshot drawing skills 😉) and you can get to the link here. 

If you have any questions, please don’t hesitate to ask. 

Have a good night! 


This is a screen shot of the employee request page on the support site.  It shows a lot of different icons and requests that can be made through the ticketing system.

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