System Outage Update 5/25/23

Good afternoon, 

I hope that you are all having a good week and that you have some plans to get out this weekend and enjoy some of this glorious sunshine. I on the other hand will be sitting under whatever shade I can find, because as a redhead, the sun and I are sadly more like frenemies than friends. 😉 

Today I wanted to share a few updates with you, but before I do, I want to once again thank TSS for their tireless work in the restoration process. We truly appreciate you all! 

Campus Directory 

Many of you have asked about when we will be able to access our previous online campus directory. While we do not currently have access to the directory as a whole at this time, TSS and Marketing & Communications (MarCom) are working towards a solution for a new and improved directory that will be available in the future. Stay tuned for more updates. 

Website Requests 

This past week I have received many messages about our website. As a reminder if you see something that needs to be updated, please continue to fill out this form. We are continuing to work through these requests, but much like the desktop restoration process, it will take time as there are still many pieces of our site that need updating. Again, I want to thank you for your patience as we continue to move forward. 

Ransomware Investigation Update 

We are currently at a phase in the investigation where we can confirm the identity of the threat actors. The threat actor group who caused our ransomware incident goes by the name of Royal. Some of you may have encountered files at the beginning of the incident with a .royal extension, which is a hallmark of that group. 

Unfortunately, we do not know the identifies of the threat actors behind that name, but we will continue to cooperate with law enforcement in their ongoing investigations. 

That’s all for now! 



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