System Outage Update 7/7/23

Happy Friday! 

I just want to say thank you again for the amazing turnout at the MLB event this morning.  It was great to see so many Shoreline folks showing your support! 

Ok, I promise this is the lastl I will be sending you today. I know you’re heartbroken, but don’t worry I’ll have more e-mails for you next week I’m sure. 😉 

Today I have some updates to share from TSS about the restoration process as well as important information regarding the Seattle City Light power outage on Monday night. 

Seattle City Light Power Outage 

Due to the announced power outage being performed by Seattle City Light, TSS will need to prepare the campus network equipment for this event.  We will be bringing the campus network (including Wi-Fi) offline on Monday (7/10) evening beginning at 6:00pm and restoring network connectivity the next morning (7/11) at 6:30am.  We are asking all users to please save all your documents and perform a “shutdown” of your PC before leaving the office on Monday evening.  We thank you for your cooperation and understanding. 

Restoration Updates 

• Check printing is now fully tested and restored at Shoreline! 
• We have reached the point in the restoration process to start recreating servers. We now have servers that are active on the Shoreline network. To be clear, the servers are active, but TSS is still testing to ensure reliability and stability, however this is a major milestone in the process to total restoration. 
• We are soon approaching the phase of the restoration process to start reconnecting PCs to the wired network within the next 2-3 weeks. At that time, TSS will use the requirements spreadsheets provided by each department and will meet with key individuals to reconnect desktops as each area’s wired network comes back online.  
• The TSS department is now live on the Teams Phone app. We are thoroughly testing this in various scenarios in preparation to rollout campus wide.  Once we have completed this process, we will begin rollout by area. There are some considerations that everyone should know about once this is implemented.  When each area comes online with the Teams phone system, abbreviated extension dialing will be disabled. This will mean if you are calling from another method other than Teams, you will need to dial the complete 10-digit number instead of the 4-digit extension.  As we bring areas online, numbers will be updated and communicated to the rest of campus. 

I hope you all get a chance to enjoy some fun in the sun this weekend! See you on Monday! 

Cat