Now that the SCC campus has migrated to Outlook, if you are having trouble with reconnecting your mobile devices, please feel free to check out the step-by-step instructions that are located on the TSS Home page: www.shoreline.edu/tss
Please try the instructions on the web site first and if you run into trouble please bring your device to the TSS office 4122 or the Student Computer Lab 4102 and we can help you get back up and running.
Thank you,
Technology Services Support
As noted previously, employee email accounts are undergoing a migration from being located on campus to living in “the cloud” on servers managed by Microsoft. The migration will occur Tues., May 19.
To help minimize the impact of this process, TSS staff will be stationed around campus on the morning of the migration starting at approximately 8 a.m. They’ll be at:
After staying a while, if there is no activity, the TSS staff may visit another location or head back to their office.
You can always get help by calling the TSS helpline at 206-546-5872 or submit a support request at help.shoreline.edu.
The migration process is expected to be complete by 12 p.m.
How Can I Prepare?
Microsoft Outlook is the product TSS recommends for email, calendar, and contacts. Using Outlook on whatever device you are using should provide the least disruption.
What Will Happen on My Work PC?
What Will Happen on My Personal (non-work) Phone or Computer?
For further details please visit this email migration page on the intranet.
As noted previously, employee email accounts are undergoing a migration from being located on campus to living in “the cloud” on servers managed by Microsoft.
To help minimize the impact of this process, TSS staff will be stationed around campus on the morning of the migration starting at approximately 8 a.m. They’ll be at:
After staying a while, if there is no activity, the TSS staff may visit another location or head back to their office.
You can always get help by calling the TSS helpline at 206-546-5872 or submit a support request at help.shoreline.edu.
The migration process is expected to be complete by 12 p.m.
How Can I Prepare?
Microsoft Outlook is the product TSS recommends for email, calendar, and contacts. Using Outlook on whatever device you are using should provide the least disruption.
What Will Happen on My Work PC?
What Will Happen on My Personal (non-work) Phone or Computer?
For further details please visit this email migration page on the intranet.
On the morning of May 19th, many employee email accounts will be migrated from on campus to “the cloud” on servers managed by Microsoft. This migration will happen over the course of the morning and is expected to be complete by 12 p.m.
How Can I Prepare?
Microsoft Outlook is the product TSS recommends for email, calendar, and contacts. Using Outlook on whatever device you are using should provide the least disruption.
What Will Happen on My Work PC?
What Will Happen on My Personal (non-work) Phone or Computer?
For further details please visit this email migration page on the intranet.
UPDATE:
From about 8 a.m. on the 19th, TSS staff will arrive at the locations below looking for folks in need of assistance. After staying a while, if there is no activity, the TSS staff may visit another location or head back to their office.
You can always reach TSS via the helpline at 206-546-5872 or submit a support request at help.shoreline.edu.
Staff will be stationed here the morning of the 19th:
TSS has issued the following notice:
**********THIS IS AN ALL-CAMPUS MESSAGE FROM TECHNOLOGY SUPPORT SERVICES**********
What is happening:
This email is your first notice that your mailbox will be migrated soon. Your mail is currently hosted on-premises at Shoreline Community College and will be migrated to Exchange Online, a service of Microsoft Office 365.
Event date: May 19, 2015
Persons affected: All users who have a mailbox on-premises and have @shoreline.edu addresses.
Expected resolution time: May 19, 2015
Details: You will continue to be able to access your email anytime, anywhere via mail.shoreline.edu.
Additionally, you will have access to new features of Outlook Web App (OWA) along with the ability to use Office mobile apps which have been designed for iPhone/iPad and Android.
If you use a tablet or phone for work email, TSS recommends you install and configure the app to connect to Exchange prior to the migration.
You will soon receive an email with further details regarding the date of this transition.
But wait, there’s more!
Other features of Microsoft Office 365 are also available to you immediately including online versions of Word, Excel, PowerPoint, OneNote, andOneDrive for Business. Additionally, you may use Skype for Business for presence notification, instant messaging, desktop or application sharing, and audio or video chat.
The Office 365 for business learning center is your place to learn more about using and managing these services and programs.
If you have any questions, contact TSS at 206-546-5872 or tss@shoreline.edu.
Thank you,
Technology Support Services
Shoreline Community College
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