All posts related to Technology Support Services

 

For your convenience, here are some useful links:

 

TSS Intranet Homepage

Contact TSS

Lynda.com is now Linkedin Learning

LinkedIn is a networking site designed specifically for the business community. However, with the merger of Lynda.com and its extensive video training content, their professional training division called “Linkedin Learning” continues to help grow and develop current technology, business, and creative skills that everyone can benefit from in their careers.

Shoreline Community College has the same educational access to these excellent training tools as we had with Lynda.com and wants to help you build your professional skills. Students, faculty & staff do not have to have a “Linkedin” account nor do they have to bind to a “personal Linkedin account” to use the site.

If prompted, just follow the specific sign-in instructions to continue, “Without connecting” to my Linkedin account.

Please access your account via https://www.linkedin.com/learning

As before, click the “Sign in with your organization account” then enter your Student, Faculty or Staff email credentials and password.

If you have further questions, please see the “Linkedin Learning Login Instructions” on the left side of the Technology Support Services page on the SCC website.

Happy Learning!

 

 

Campus wireless network maintenance Sat., May 11

Saturday, May 11th, a maintenance window of 7 a.m. to 10 a.m. has been allocated for wireless network maintenance. Technology Support Services will be performing maintenance on the wireless infrastructure to improve service and reliability. This maintenance will temporarily disrupt the wireless network communications on campus.

An all-campus reminder message will be provided 15 minutes prior to the start of the maintenance. Upon completion, another all-campus email will be provided indicating upon maintenance completion.

TSS appreciates your cooperation and understanding.

Campus wireless network maintenance Sat., May 11

Saturday, May 11th, a maintenance window of 7 a.m. to 10 a.m. has been allocated for wireless network maintenance. Technology Support Services will be performing maintenance on the wireless infrastructure to improve service and reliability. This maintenance will temporarily disrupt the wireless network communications on campus.

An all-campus reminder message will be provided 15 minutes prior to the start of the maintenance. Upon completion, another all-campus email will be provided indicating upon maintenance completion.

TSS appreciates your cooperation and understanding.

A message from TSS: No need to power off at night

Just a reminder from the TSS office that with today’s desktop computers, there is no need to power them off at night. Actually, this is when most of the software updates are scheduled to run with Microsoft and others to keep your computer running at top efficiency. So shutting the computer down can cause more issues than it helps.

Simply sign out of your account and go home at the end of your workday.

Questions? Contact us at https://help.shoreline.edu/

OneDrive changes affecting Apple users of older MacOS versions

This information is intended for general knowledge and applicable to faculty or staff members using personal Apple products and accessing OneDrive for document storage from personal devices. All systems on campus fall within the required specifications.

The OneDrive engineering team is committed to bringing you the best, most secure, end-user experience possible. To support that commitment, the OneDrive Desktop application (sync client) will look to phase out support for Mac OS X Yosemite (10.10) and El Capitan (10.11). These changes will go into effect February 1st, 2019.

Note: Mac OS X Yosemite (10.10) has been out of mainline support since August 2017. Mac El Capitan (10.11) has been out of mainline support since November 1st, 2018.

How does this affect me?
– Existing OneDrive sync client installations on unsupported operating systems will stop updating. These clients will continue to run, but functionality will no longer be tested. It is not advised to continue to run on these unsupported operating systems.

– New installations on unsupported operating systems will be blocked.

– Bugs and issues found on or specific to unsupported operating systems will no longer be investigated or fixed.

What do I need to do to prepare for this change? 
To ensure a smooth transition we recommend that you upgrade your machine(s) to Mac OS X 10.12 or above before February 1st, 2019. We (Microsoft) do recommend updating to macOS Mojave 10.14 for the best experience.

As always, if you have any questions, comments, or concerns, please send an inquiry to the Help Desk  tss@shoreline.edu.