Now that the SCC campus has migrated to Outlook, if you are having trouble with reconnecting your mobile devices, please feel free to check out the step-by-step instructions that are located on the TSS Home page: www.shoreline.edu/tss
Please try the instructions on the web site first and if you run into trouble please bring your device to the TSS office 4122 or the Student Computer Lab 4102 and we can help you get back up and running.
Thank you,
Technology Services Support
As noted previously, employee email accounts are undergoing a migration from being located on campus to living in “the cloud” on servers managed by Microsoft. The migration will occur Tues., May 19.
To help minimize the impact of this process, TSS staff will be stationed around campus on the morning of the migration starting at approximately 8 a.m. They’ll be at:
After staying a while, if there is no activity, the TSS staff may visit another location or head back to their office.
You can always get help by calling the TSS helpline at 206-546-5872 or submit a support request at help.shoreline.edu.
The migration process is expected to be complete by 12 p.m.
How Can I Prepare?
Microsoft Outlook is the product TSS recommends for email, calendar, and contacts. Using Outlook on whatever device you are using should provide the least disruption.
What Will Happen on My Work PC?
What Will Happen on My Personal (non-work) Phone or Computer?
For further details please visit this email migration page on the intranet.
Technology Support Services is in the process of migrating email to Exchange Online, a service of Microsoft Office 365. Email that is currently hosted on-premises at Shoreline Community College will be migrated over the coming weeks and you will receive an email with further details of the date.
You will continue to be able to access your email from anywhere via mail.shoreline.edu.
Additionally, you will have access to new features of Outlook Web App (OWA) along with the ability to use Office mobile apps which have been designed for iOS (iPhone & iPad) and Android.
But wait, there’s more!
Other features of Microsoft Office 365 are also available to you immediately including home use versions of Office 2013 for Windows and Office Mac 2011 as well as online versions of Word, Excel, PowerPoint, OneNote, and OneDrive for Business. Presence notification, instant messaging, desktop & application sharing, and audio or video chat are available via Lync.
The Office 365 for business learning center is your place to learn more about using and managing these services and programs.
If you have any questions please contact Technology Support Services (TSS) at: help.shoreline.edu or via phone or email at 206-546-5872 or tss@shoreline.edu
Thank you,
Kevin Severud
Technology Support Services
Shoreline Community College
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