Suspended Operations Update 8:00am 12/31/25

Dear Campus Community,

Due to continued technical issues related to the Microsoft outage, Shoreline Community College will be closed today, Wednesday, December 31, 2025.

A limited number of essential or required employees will report to campus to support critical operations and will be contacted directly by their supervisors. 

ctcLink access and functionality has not been impacted, so please complete/update your timecards by 5:00pm today.  We will post specific suspended operation timecard instructions and codes here on DAAG by 10:00am.  Supervisors will need to review their approvals ASAP,  no later than 10:00am on Friday 1/2/26.

New international student orientation activities will continue as planned.

We plan to reopen on Friday, January 2, 2026.

We appreciate your understanding as we respond to these ongoing technical issues. Wishing you a safe and happy New Year!

Sincerely,

Public Information Office

Suspended Operations- UPDATE 9:30pm

Dear Campus Community,

Due to continued technical issues related to the Microsoft outage, Shoreline Community College will have a delayed opening tomorrow, Wednesday, December 31, with operations resuming at 10:00 a.m.

A limited number of essential or required employees will report to campus to support critical operations prior to 10:00am, and will be contacted directly by their supervisors. New international student orientation activities will continue as planned.

We will share additional updates by 8:00 a.m.

Thank you for your continued patience and flexibility as we work through these ongoing challenges.

Sincerely,

Public Information Office

Suspended Operations – UPDATE 12/30/25 4:30 p.m

Dear Campus Community,

We are still experiencing technical difficulties related to the Microsoft outage and are awaiting additional information. We expect to hear more from Microsoft within the next couple of hours.

Our next update will be shared by 9:30 p.m. tonight via email (if we are able), social media, Canvas and DAAG, including information about whether there will be a delayed opening tomorrow.

Thank you for your continued patience as we work through this situation.

Sincerely,

Public Information Office

Technical Issues Accessing Microsoft: 12/30/2025

We are currently experiencing technical difficulties that may impact your ability to access Microsoft Office. TSS provided the following information:

“TSS is working on this issue and will update you as we make progress. This would effect anything that uses SSO or is connected to Microsoft office. Some things may have stored your credentials and continue to work, but it could refresh and require sign in at any time.”

We will send additional updates as they become available.

Update: Campus Network Instability (5:25pm 9/25/25)

Hello Campus Community,

We’re pleased to share that our internet provider has confirmed full restoration of network services. All wired connections across campus are now stable and fully operational.

We sincerely apologize for any inconvenience this outage may have caused and appreciate your patience while we worked with our provider to resolve the issue.

If you experience any difficulties reconnecting your device to the wired network, please don’t hesitate to reach out to TSS Support by emailing support@shoreline.edu or submitting a ticket at https://support.shoreline.edu

Thank you again for your understanding and support.

Jason Brandon
Executive Director of Technology Support Services