Faculty/Staff Email Moving to the Cloud

TSS is in the process of updating @shoreline.edu email accounts from an on-premise system to one that is cloud based. For the staff of TSS, this will alleviate having to manage physical servers. For faculty and staff, email will likely continue to be what everyone knows and loves, but there might be some slight changes along the way.

Yesterday we notified users that postini had been disabled. As a result, today users might have seen some messages filtered into Junk E-mail. Below is a real-life example: Today I found that the Day At A Glance email message went to the Junk E-mail folder.

JunkEmail

 

Here is what you can do to correct messages that have inaccurately gone to the Junk folder.

  • Right Click on the Message that is not Junk. The following menu is displayed:

NOTJunk

  • From the menu, hover on “Junk” and then click “Not Junk”
  • The message will be moved back into the usual folder–the Inbox or to another folder if a rule is in place.
  • Outlook will provide an option for similar messages to skip the Junk folder in the future:

mark as not junk

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s