OneDrive changes affecting Apple users of older MacOS versions

This information is intended for general knowledge and applicable to faculty or staff members using personal Apple products and accessing OneDrive for document storage from personal devices. All systems on campus fall within the required specifications.

The OneDrive engineering team is committed to bringing you the best, most secure, end-user experience possible. To support that commitment, the OneDrive Desktop application (sync client) will look to phase out support for Mac OS X Yosemite (10.10) and El Capitan (10.11). These changes will go into effect February 1st, 2019.

Note: Mac OS X Yosemite (10.10) has been out of mainline support since August 2017. Mac El Capitan (10.11) has been out of mainline support since November 1st, 2018.

How does this affect me?
– Existing OneDrive sync client installations on unsupported operating systems will stop updating. These clients will continue to run, but functionality will no longer be tested. It is not advised to continue to run on these unsupported operating systems.

– New installations on unsupported operating systems will be blocked.

– Bugs and issues found on or specific to unsupported operating systems will no longer be investigated or fixed.

What do I need to do to prepare for this change? 
To ensure a smooth transition we recommend that you upgrade your machine(s) to Mac OS X 10.12 or above before February 1st, 2019. We (Microsoft) do recommend updating to macOS Mojave 10.14 for the best experience.

As always, if you have any questions, comments, or concerns, please send an inquiry to the Help Desk  tss@shoreline.edu.

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