Message from President Roberts: Welcome to Fall 2019!

Dear Colleague, 

Thank you to all those who attended this year’s Fall Convocation & Opening Week! I hope these events made you feel welcomed and prepared for a successful new quarter and academic year as we navigate some changes together. I also hope that you were able to take advantage of opportunities to rest, reflect, and regenerate over the summer months in order to be ready to dive back into our work. I know I am ready!  

While some of our work this year will not be easy or comfortable, I am confident that if we work collaboratively and keep our steadfast focus on the success of our students, we will achieve great outcomes and the College will continue to deliver on our promise to our diverse students and communities. Here are some important updates I want to share with you as we enter a busy fall quarter together. 


Strategic Plan Goal 1: We attract students and community learners and ensure successful attainment of their goals through our programs, services, and teaching and learning environments. 

Student Enrollment and Retention Update 

The College has undertaken several measures to ensure we are appropriately managing enrollment and retention. Here are a few highlights: 

  • Executive Team members receive a daily enrollment report that conveys year-to-year comparisons, separated by key FTE areas. 
  • Current year-to-date (compared to last year) is showing that we are slightly ahead in domestic FTE and slightly behind in international FTE. Areas of potential growth are for new students, veterans, online learning, and Running Start. 
  • The College instituted a just-in-time strategic enrollment management team (SEM) that has been meeting weekly to discuss and ensure we are clearing the path to student enrollment. Members in the group represent Advising, Enrollment Services & Financial Aid, Office of Student Learning, and Communications & Marketing, along with additional campus partners to ensure we maximize our enrollment appropriately.
  • The SEM team will be looking at the College’s retention efforts by partnering with student services areas within the Division of Students, Equity & Success. Additionally, there will be an added focus related to reviewing and recommending opportunity gaps for our students. 

Accreditation Work 

The College is entering its final year of our seven-year cycle for our accreditation self-study. As a part of that final year, we will be undertaking an effort to update our programs (per our regular cycle of review and within the context of budget review), an accreditation work group will lead the larger review, we will write our self-study, we will undertake a mock site visit in May 2020, and then submit our written self-study in August 2020. Following the submission, the assigned NWCCU visiting team will visit our campus in October 2020.   

In order to prepare for the review, the writing, and the visit, the College reconstituted the Accreditation Coordinating Committee. The College’s Accreditation Liaison Officer Bayta Maring has been working with each constituent group to finalize the team and begin the work. If you would like more information or would like to assist, please contact Bayta Maring.


Strategic Plan Goal 2: We continually strive for disciplined excellence and focused improvement in all that we do. 

ctcLink Update 

Our legacy HP computing system is 35 years old and in dire need of replacement. As part of the statewide ctcLink project, we will be moving to a new system called PeopleSoft — a modern, web-based, mobile-friendly enterprise software system. Students and employees will have access to a wide range of resources via the web and mobile devices. The State Board for Community and Technical Colleges has created a schedule that ensures all 34 colleges switch to the new system in a synchronized way so there is no disruption for students. Our College will go live with PeopleSoft in October 2021 — two years from now — so we are in the “Initiation” phase now. We must stay on schedule so that the overall statewide project can finish on time and within budget.  

While most of our College processes will change as part of ctcLink, some computing resources and processes will not be changing, such as your email and the phone system. I want you to know that while we go through the technical changes involved in ctcLink, we will not forget about the people side of change. We all know that organizations don’t change, people do.   

Our ctcLink project now has a dedicated Organizational Change & Project Manager (OCPM). Joe Chiappa started Monday, September 23 and is in office 1204 (ext. 6682). This ctcLink introductory video and Powerpoint presentation debuted at Opening Week and you can also stay up to date with the project via our ctcLink web page. 

Health, Science & Advanced Manufacturing Classroom Complex Update 

Since Spring 2019, a great deal of progress has been made on the design of the Health Sciences & Advanced Manufacturing Classroom Complex (HSAMCC). HSAMCC is a new state-funded 51,000 square foot building that will be constructed on the location of the current 2500 Building. Working with our project partners over several months, we have successfully reduced the target construction budget by over 8%, representing a projected savings of almost $2.8 million in construction costs, while maintaining a sharp focus on the functionality as well as the teaching and learning experience for our student, faculty, and staff spaces. We are beginning the final stage of architectural design and will work with the City of Shoreline this fall and winter to obtain building permits and final construction pricing before breaking ground in summer 2020. 

Courageous Conversations: Conversations with the Executive Team 

This year we will transition from Courageous Conversations to Conversations with the Executive Team. We have explored key area concerns and want to continue working on these and providing progress updates to each employee group. We will meet twice in fall term with individual employee groups and then once per quarter in winter and spring to share accomplishments and continue addressing areas where we can improve communication and strengthen our relationship. Here are some updates on the areas explored this past spring: 

  • Classified StaffBased on classified staff feedback, Jason Francois, Director of Facilities, is working with the College’s custodial team to implement updated custodial checklists for assigned areas as well as creating a quarterly schedule for in-depth cleaning projects across campus. Director Francois will also work with the maintenance team to re-instate a quarterly schedule of review for areas on campus needing routine updates, such as paint touch ups or similar projects to ensure office and instructional spaces are kept refreshed. 
  • Exempt EmployeesOver the summer, administrative and exempt employees reviewed a draft of an annual performance assessment tool and procedures to consider piloting in the next year. 
  • FacultyFaculty members expressed an interest in building greater clarity and transparency around College committee and governance work. Following a review of the College’s committee pages on the Intranet, a small team met this summer to review current committees, place a call for membership through committee chairs, and begin clean-up of the committee Intranet page. This work will include establishing a clear College governance guide, ensuring defunct committee work is archived, finalizing charters for all active committees, and supporting committees to update and maintain a consistent online presence. For more information on committees, please contact Pilar Corder or Janelle Lavin. 

Employee Recognition Advisory Group 

Some employees have expressed an interest in putting together an organized plan of events to connect employees and acknowledge the good work being done throughout the College. As a result, a new advisory group has been formed that will meet once or twice a quarter to develop a plan for campus events to recognize and acknowledge our employees, led by Pilar Corder, Executive Assistant of Employee Engagement. To become involved in this group, please email Pilar Corder with subject title “Recognition Advisory Group.” We hope to have three to four members from each employee group and wide representation from campus departments. 

Not-So-New Employee Orientation 

With our New Employee Orientation getting rave reviews, we’ve heard that current employees would like to have a similar experience. We listened to this feedback and have responded. Sign up now for the first upcoming Not-So-New Employee Orientation on October 25! It will be a great way to connect with colleagues and continue to learn what is happening at the College. We know that being an inclusive college means we’re the best resources we can be for our students. Let’s enjoy learning so we can deliver on this promise. 

Strategic Plan Steering Committee Update and Call for Applications 

Our Strategic Planning Steering Committees made great strides in 2018-19 and provided the Executive Team with recommendations to consider. The Executive Team has reviewed the recommendations from the Ecological Integrity, the Disciplined Excellence, and the Communication, Marketing & Community Engagement Steering Committeeand found them to be thoughtful and well developed. While we won’t be able to complete all the recommendations in one year, we have looked at how to use the remaining years of our Strategic Plan (2016-21) to make these recommendations come to life. Look for more information coming this quarter about the steering committee recommendations and how to participate in the committees. 

Continued Efforts on the College Website 

Partnering with many departments and employees across the campus, Communications & Marketing will continue to optimize the website for prospective and current students. This year, the primary work will include continued refinements to the new academic program pages, improvements to the Apply & Aid section, and clarifying the student support services pages. These changes will help streamline students’ ability to complete our enrollment entry process and better understand what support services we offer. The home page and menu structure will also be restructured later in the year. Stay tuned for additional updates on these and other web projects throughout the year. 

Day at A Glance (DAAG) Email Reminder 

As College employees, we serve as access points to resources for our students. One way to demonstrate your commitment to being a valuable resource for students, is to make sure you are aware of and knowledgeable about what’s happening on campus. Each weekday morning, you receive a DAAG email message in your Shoreline email account. This is meant to be a centralized place for you to learn about announcements and events across the campus. Please make every effort to read this news each day so that we can pass our knowledge on to the students who depend on us. You can also submit an announcement yourself if you have information to share with the campus. To submit information to DAAG, the College Calendar, or the Employee Calendar, please use the common online submission form. The more we use these tools, the more useful they will become! 

Email Signature for All Employees 

As part of the college identity guidelines, I’d like to remind everyone that we have established a standardized email signature for all employees to use. The signature includes two optional lines of text that can be customized to accommodate additional contact information and/or your pronoun preferences. Please make sure you have copied the approved email signature in your Outlook email account. This is another way we can help create a consistent experience for our students and for the community. 

Recruitment for Vice President for Business & Administrative Services Position 

As of September 2019, the College has re-opened the Vice President for Business & Administrative Services (VPBAS) position for the recruitment of a permanent hire, following two unsuccessful attempts in spring and summer. The original screening committee for the VPBAS position will work through the recruitment process in October and November, with an aim to hire by the end of fall quarter. The position is open for applications through October 4 and the campus community in encouraged to share the vacancy announcement in support of the creation of a robust applicant pool. Questions regarding this recruitment can be directed to Human Resources. 


Strategic Plan Goal 3: We ensure that a climate of intentional inclusion permeates our decisions and practices, which demonstrate principles of ecological integrity, social equity, and economic viability. 

Budget Process for 2019-20 

During the 2019-2020 year, the College will undertake a comprehensive analysis of our budget, starting on September 19 with each department area engaging in a thorough review of their individual budget(s). This process will include: 

  • September 2019: Budget process documents, tools, and instructions are made available to departments and departmental/divisional budget kick-off meetings take place. 
  • SeptemberOctober 2019: All deans and directors hold department meetings to review their budget(s), conduct benchmarking exercise, and provide limited written summaries. 
  • OctoberNovember 2019: Strategic Planning Budget Council (SPBC) will study the submitted department review materials and submit ratings to Executive Team. 
  • December 2019: Executive Team will review SPBC ratings and recommend changes to areas, programs, and budgets, and share the information with the Board of Trustees. 
  • January 2020: Executive Team communicates with each union regarding pending changes to programs and budgets. 
  • February 2020: Budget changes are communicated to campus community. 

Capital Campaign for HSAMCC 

Our fundraising goal is $3 million by July 2021 for the new Health, Science & Advanced Manufacturing Classroom Complex. The campaign materials and video are complete, the campaign cabinet is trained, and the fundraising began in early September. As with all campaigns, we begin with our leadership groups of Foundation board members, Campaign cabinet and Board of Trustees in what is called the “silent phase.” The leadership groups will be finished in October. In three weeks, we have raised over 10% of our goal, or $350,000. Next, we will visit business and industry supporters and reach out to other long-term donors. The “public phase” of the campaign will be unveiled to the community after reaching 90% of our goal, or $2,700,000. 

22nd Annual Student Scholarship Community Breakfast 

The Student Scholarship Breakfast be held on Thursday, November 7 at 7:00 a.m. in the PUB Main Dining Room. As the Foundation’s primary fundraiser of the year for student scholarships and emergency support funds, the Breakfast raised a record of over $104,000 last year. The goal this year is $115,000. Many new and continuing sponsors have stepped up including one who is matching new gifts up to $10,000! Come out to hear our student stories, emcee Jim Dever of King5 TVand Shoreline’s own jazz band. Single tickets are $50 and tables of 8 with signage are $500Purchase your ticket online or by phone (206-546-4755). For sponsorship information, please contact Mary Brueggeman. 

Student Housing and Residential Life 

Our first on-campus student housing building is now up and running! With 90% occupancy for fall quarter, 7000 Campus Living, features 68 fully furnished apartment units with 239 bedrooms. Our new residents moved in last weekend, with a rich mix of 51% international students and 49% domestic. An official ribbon-cutting ceremony will take place on September 26 at 11:00 a.m., to which the entire campus is invited to attend. Tours for employees and students will also be offered starting at noon that day. 

Housing Support Funds for Five Students 

The Foundation has raised over $60,000 to start two new Housing Support Funds for homeless students to live in the new residence hall for 12 months. One fund is for degree-seeking students in professionaltechnical programs and the other fund is for degree-seeking students in any area of study. To be eligible, students must: be housing insecure (living on the streets, in their car, or motel); fill out applications to both 7000 Campus Living and the Foundation; complete a FAFSA or WAFSA for financial aid; take at least 10 credits per quarter; and earn and maintain a quarterly 2.0 GPA. These funds were made possible by two generous donors. Anyone may donate to these funds and/or donate new sheets, towels, dish sets, and other daytoday living needs at the Foundation office.    

Emergency Aid for Students, Foundation Scholarship Office moves to FOSS 

We are excited to announce that we have broadened support and access to students in need of emergency financial assistance. United Way of King County has funded an additional $100,000 in emergency support for students in financial crisis and support for a fulltime program coordinator in the Benefits Hub. The Benefits Hub Coordinator will be supervised by Sundi Musnicki, Director of Student Life. During fall quarter, the Foundation Scholarship office will also move to the second floor of FOSS, staffed by Alysen Laasko, Foundation Scholarships Manager, to be more available to students. 

Diversity, Equity & Inclusion Task Force and Learning Team 

This summer, a group of faculty, classified staff, and administrators assembled for some deep conversations about how to continue our campus diversity, equity, and inclusion efforts in the year ahead. This “Summer Taskforce” identified projects and efforts to prioritize and submitted a set of recommendations to the Executive Team.  

We are now accepting applications for employees to help with this work and encourage all those with subject-matter expertise to consider applying to join the Diversity, Equity and Inclusion (DEI) Learning Team. We hope to identify 35 individuals to be the core of the team; these folks will earn a stipend for approximately 20 hours of work, as it is considered work above and beyond normal work duties and is in addition to other committee or College service obligations. Learn more about the DEI Learning Team and apply by October 7.  

Bias Incident Response Tool 

Please note we have a new bias reporting tool that allows members of the campus community to report concerns to the Office of the President. A bias incident is any discrimination or harassment against a member of the College community based on perception of race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability or veteran status. Something does not necessarily need to rise to the level of a hate crime (malicious harassment as defined in RCW 9A.36.080) to constitute a bias incident. 

Gender Equity Center 

The program manager position for the Gender Equity Center is now posted on the HR web page. The manager develops, plans, implements, coordinates and manages persistence/retention and student success programs, projects, and services that focus on women’s issues, gender identity, LGBTQI+ and gender equity; campus activities, tasks and daily operations. A new Gender Equity Center web page has also been created.  

Work on Opportunity Gaps 

Our Opportunity Gap work officially kicked off at Convocation, where we reviewed data showing achievement gaps for students who are historically underserved according to any of one of four factors: low socio-economic status, first-generation college student, part of an historically underrepresented group according to race and ethnicity, or under-prepared for college-level work. There will be a call-to-action and a work group will build information we have on our students in order to identify research-based pilot projects to implement. Assessment will be an essential component of the project. If you are interested in serving on the work group, please contact Lisa Malik or Marisa Herrera, or submit an interest form. 

Facilities Improvements to Campus Bathroom Facilities  

Based on feedback from students and employees, several bathroom improvement projects have been identified for completion in Fall 2019 using existing operating and maintenance funds:   

  • Install tiles over reflective concrete in the 9100 all-gender bathroom 
  • Install partitions in all male-gendered bathrooms across campus  
  • Install privacy strips between all bathroom stall doors across campus 


Upcoming Events – Mark Your Calendars! 

Please check the College Calendar and the Employee Calendar regularly for more information on these fall events: 

  • All-Campus Food Truck Lunch – Thursday, September 26 (11:30-1:30 p.m., Campus Courtyard) 
  • Student Residence Hall Ribbon-Cutting Ceremony & Tour – Thursday, September 26 (11 a.m.-1:00 p.m., Building 7000) 
  • New Employee Orientation – Wednesday, October 2 (8:30-5 p.m., PUB 9202) 
  • Campus Budget Update Meeting #1 – Friday, October 11 (1:30-3 p.m., PUB Main Dining Room) 
  • Not-So-New Employee Orientation – Friday, October 25 (8:30-5 p.m., PUB Quiet Dining Room) 
  • 22nd Annual Student Scholarship Breakfast – Thursday, November 7 (7-8:30 a.m., PUB Main Dining Room) 
  • Campus Budget Update Meeting #2 – Friday, November 8 (1:30-3 p.m., PUB Main Dining Room) 
  • Campus Budget Update Meeting #3 – Thursday, December 5 (1:30-3 p.m., PUB Main Dining Room) 

As we begin this year of change, I want you to know I see the commitment and hard work you bring each day to our students and to the College. I’m honored to work alongside you, and I remain deeply committed to ensuring the College navigates these challenging times while keeping sight of our success and the students’ success. I’m eager and ready to take on this charge, and I’m glad you’re here with me. Welcome to fall quarter! 

With best wishes, 

Cheryl Roberts, Ed.D.

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