CANVAS ACCESS DIFFICULTIES RESOLVED 12/07/211

What is happening: Users are presently experiencing time outs, inability to access, or extreme slowness when attempting to access Canvas resources

Event date: December 7th, 2021

Persons affected: There should be no further affected users.

Expected resolution time: 2:47PM PST

Details:[2:47 PM PST] We have mitigated the underlying issue that caused some network devices in the US-EAST-1 Region to be impaired. We are seeing improvement in availability across most AWS services. All services are now independently working through service-by-service recovery. We continue to work toward full recovery for all impacted AWS Services and API operations. In order to expedite overall recovery, we have temporarily disabled Event Deliveries for Amazon EventBridge in the US-EAST-1 Region. These events will still be received & accepted, and queued for later delivery.
Thank you.

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