December 2021 Starfish Update

Greetings Shoreline faculty & staff!

As the fall quarter concludes, the Starfish implementation team would like to provide you with an update. As you are already aware, Starfish is a retention-oriented student success software that will replace Advisor Data Portal and provide our advising teams with a robust set of case management tools to facilitate a proactive student services model in alignment with the Guided Pathways framework.

Fall Happenings

Usage: On November 1, 2021, Advisors began using Starfish to record notes and appointment outcomes on student records. As of December 10, advisors have recorded over 400 student appointments via Starfish!

Student testing: During the first week of December, a diverse group of students volunteered to help test the student-facing aspects of Starfish. Feedback was collected via e-forms and focus groups, and the implementation team is making final adjustments accordingly.

Training: Advisors continue to receive just-in-time training to deepen their understanding of the system and use the tools. Early adopter training for select instructional faculty began on December 4 and will continue through Winter term.

Winter Activities

Student Launch: The student portal will open on January 3rd, at which time students will book appointments with advisors directly in Starfish. Help resources will be available to students via the Current Students webpage.

CtcLink Prep: Our technical team will continue making the necessary updates as we transition from HP3000 to ctcLink.

Spring Plans

Continual Improvement: In alignment with Guided Pathways efforts, Advising will identify and develop new workflow configurations to automate tedious manual work, support targeted outreach to specific groups of students, and develop data-informed caseload management strategies.

New User Groups: The implementation team will begin working with Workforce, ABE/ESL, Testing, and Tutoring to set up Starfish for their areas, continuing through the Summer term.

Campus Communication: Throughout the year, you can expect to hear more about Starfish via quarterly DAAG announcements and at presentations in divisional meetings.

What if I have more questions?

Check the Starfish project webpage for more information about the long-term timeline, project teams, and other details. You can email starfish@shoreline.edu with any questions. Finally, you can meet with the implementation project manager, Moriah Shistle, during weekly open office hours throughout Winter term. Check the Shoreline employee calendar for details.

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