TSS email delivery change April 11 to prevent unauthorized email senders


On April 11th TSS will implement a change to prevent unauthorized senders from sending email as Shoreline.


TSS technicians have been working to resolve the issue causing some Shoreline email to go into spam folders, especially for Gmail users. Working with departments across campus, we have identified all valid email delivery systems associated with the college, including our Microsoft Outlook and third party systems such as RAVE, Mailchimp, Salesforce, etc. Starting April 11th we will block email delivery systems from sending as Shoreline if they are not ones we recognize. This will impact any third party email delivery systems that are unknown to TSS. If you have implemented email systems unknown to TSS or believe you are affected by this change, please submit a support request at https://support.shoreline.edu.

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