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April 6, 2023 by Leave a Comment
Daily Enrollment Reporting Update
April 5, 2023 by Leave a Comment
Dear Colleagues,
Since the Report Server currently is unavailable, Daily Enrollment Reporting now can be found on the Planning and Institutional Effectiveness (PIE) team’s Sharepoint site here. A link also will be available soon on the Shoreline Support Center (shoreline.support.edu) > Employees > Daily Enrollment Report.
The Daily Enrollment Report is a snapshot of current quarterly student enrollment. The top file in the folder ( 0_CURRENT_Daily Enrollment Report_Comparison_Spring 2023) is updated with the most recent numbers available; prior daily reports are archived in that folder too. Enrollment as of Friday, March 17, 2023 (the last day prior to the ransomware incident) and final Spring 2022 numbers are provided for comparison.
PIE also will now provide 10th day enrollment reports each quarter that display the College’s enrollment trend over the last five years. The Winter 2023 report is available; we will alert the campus when the Spring 2023 10th day numbers are available.
These tools will help the college community continue to track the specific strategic goal to improve targeted enrollments in 2022-2024.
Sincerely,
Your data friends @ PIE:
Ann Garnsey-Harter, Associate VP-Planning, Institutional Effectiveness, & Project Management
Celine Pastore, Senior Research Analyst
Juliet Scarpa, Data Analyst
System Outage Update 4/4/23
April 4, 2023 by Leave a Comment
Subject: System Outage Update 4/4/23
Good evening,
Thank you for all the thoughtful questions we received at today’s Zoom forum. If you have any questions you’d like to send ahead of time before the next one later this week, please feel free to send them to cchiappa@shoreline.edu
TSS
A huge thank you to TSS for their effort and hard work during this time. As they continue to work to try to bring things back online, we ask that you please have patience, and that you make sure you are sending your requests for assistance through your supervisor. This will help streamline the process and communication to ensure that everyone is getting the help they need.
Parking Updates
Staff/faculty parking permit requests for PT employees may be sent by department admin, any FT parking permit requests will need to be approved/verified by dean, director, etc. Please e-mail staff/faculty parking permit requests to: mames@shoreline.edu
Staff/faculty may pick up their parking permit at our front lobby during business hours with photo ID once the request has been sent in (pending verification/approval for FT employees).
Employee Carpool parking permits need to be renewed each quarter. Please stop by our front lobby in person for renewal with photo ID during business hours.
Front Lobby Hours:
Monday-Thursday: 9am-4pm
Friday: 9am-3pm
Office Closed: 12pm-1pm (Daily)
Software Tracking List
Thank you to everyone who contributed to the software tracking list. I am including it below. This should help to act as a quick and easy reference to see what is currently working/not working. Apologies for the wonky formatting of these images. I have also included this as an attachment that will be going out in an All-Staff e-mail tonight as well if you’d like to see it all in one file.
Have a great night!
Systems Outage Update 4/3/23
April 3, 2023 by Leave a Comment
Good afternoon,
Today I have a few quick updates for you.
CtcLink Student Communication
In case you receive any questions, I wanted to let you know that this morning we sent out an e-mail to all current students, as well as a RAVE alert asking them to check their e-mail for an important update. The e-mail informed students that we will now be using ctcLink logins to access Canvas starting today at 12:00pm. We also gave them an updated calendar of spring dates.
Correct Shoreline Support Center Link
On Friday we sent an e-mail to Faculty with some important information for the spring quarter. However, we have since learned that the link for the Shoreline Support Center was incorrect. Thank you to those who pointed out the error. My apologies. Here is the correct link for the site.
Hotspot Troubleshooting
If you are experiencing any challenges with hotspot connectivity in your area, please unplug the hotspot device, leave it unplugged for about 10 seconds, and then plug it back in.
Enjoy your evening!
Cat Chiappa
Executive Director of Strategic Communications and Marketing
System Outage Update March 31, 2023
March 31, 2023 by Leave a Comment
Good afternoon,
On Monday morning we will be sending out an important communication to all students informing them of an important change with their Canvas login.
Canvas Login Transferring to CTC Link on Monday
Our teams have been working diligently over the past couple of weeks to find a way to allow new students to gain access to their Canvas accounts as we continue to experience a system outage due to the ransomware incident on March 20, 2023.
I am happy to share that we have come up with a solution that will not only help new students, but will also streamline the process for existing students and employees. This is also a solution that mirrors what many other SBCTC colleges are doing to better serve their communities as well.
On Monday April 3rd at 12:00pm, employees and students will be able to sign into Canvas using their ctcLink ID and password, instead of their Shoreline e-mail.
A huge thank you to everyone involved in making this happen!
Zoom Forums
Next week we will continue to hold Zoom forums twice a week to provide ransomware updates and time for operational Q&A. If you have questions you would like to send ahead of each forum, please feel free to e-mail them to cchiappa@shoreline.edu
Policy 4123- Employee E-mail Forwarding
Effective Monday, April 3, 2023 at 8:00am, TSS will be turning off all automatic forwarding rules that forward emails to external, non-Shoreline.edu accounts.
As a reminder, Shoreline Community College Policy 4123 requires employees to use their Shoreline email accounts, or other College-authorized means of digital communications, to conduct all electronic communication connected with official College business, including but not limited to communications with students, employees, state and local agencies, advisory boards, community organizations, contractors, or others affiliated with official College business.
Have a wonderful weekend and we’ll see you next week!
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