Our Spring Schedule will be live on or around 2/22/22 in ctcLink for students to view and plan ahead for Spring Registration. Learn about the ctcLink search features and be ready to support our students so they are ready to register when it opens in mid-March.

2/22/22 3:00-4:00 pm

 https://us02web.zoom.us/j/84220127024

Hi Campus Community,  

We are one more week closer to our live launch for ctcLink! Below you can find important dates and other information about the transition that matters most to you! 

View student communication here 

Key Dates and Timelines: 

(Click here to view all important dates)  

• February 14^th-March 13^th: Shoreline will be accepting paper college applications while the web portal is closed. Navigate to “New/Returning” Students to learn more.  

• Feb 15th: Last timesheet submission in TLR for Feb 1-15 time period – Timesheets for Feb 16-28 will be submitted in ctcLink after go-live. More information on this to come. 
• February 21st: Holiday, campus is closed. 
• March 7^th: Students will be asked to activate their student ctcLink accounts.  

ctcLink Office Hours: 2/18/22 10:30 am – 11:30 AM https://us02web.zoom.us/j/83595430928

A chance to ask questions and review some ctcLink basics (like how to activate your account), as well as an introduction to the new Technical Support Center. Additional ctcLink office hours have been created for support and can be viewed here.

Reminders:  

• Winter 2022 in-person on-campus service hours are available Monday – Thursday, 8am to 5pm.  Additional information regarding in-person services and exceptions for specific areas can be found here  

Training Sessions:  

Training sessions are designed for faculty and staff who have not yet been involved in the ctcLink project by providing general information about the project, the timeline, and available support mechanisms. All sessions are recorded, and you can view them on our ctcLink SharePoint site. 

Next training date: Stop in to get your questions answers. Main topics for this session will be ctcLink ID Activation, Time Reporting, and Approvals — as timesheets are due on March 1, 2022. 

Date: 2/28/2022 

Time: 11:00am – 5:00pm 

Audience: Staff – Hourlies & Supervisors 

Zoom Link: https://us02web.zoom.us/j/81837734259 

Topic: ctcLink Activation & Time Reporting  

If you have questions, please visit https://www.shoreline.edu/ctclink/ or email support@shoreline.edu. 

Countdown to Go-Live: 12 Days    

Dear campus community, 

As we get closer to the launch of ctcLink on February 28th, we are preparing updates to the Shoreline website and Intranet. These updates will provide students with the resources they need to navigate and use ctcLink effectively, as they are designed to give them as much self-service information as possible. 

Phase 1 – Phase 1 will be launched on Monday, February 14th and will run until February 28th. 

• COVID Updates link is moving 

The COVID-19 site-wide banner will be removed from the top of each webpage and a COVID Updates link will be added to the website’s navigation, to the left of the Current Students link. A COVID-19 Updates link will also be added to the About section of our main navigation. 

COVID is no longer a short-term emergency and is, unfortunately, something we all will have to deal with for a long time to come. COVID-related announcements, vaccination requirement information, clinic access, and other relevant information still needs to be accessible for everyone coming to campus. 

Because of this, we want to provide a permanent spot for a COVID information link. By removing the COVID Updates banner, we also free up the space at the top of the website for ctcLink communications, emergency alerts, and other announcements that will need to be communicated moving forward. 
 

• ctcLink announcement banner added 

A yellow ctcLink site-wide announcement banner will be added to the site for the next few weeks, alerting all users that ctcLink is coming. Communication and information access are of the utmost importance as we head toward the shutdown period, into launch, and through the rest of Winter Quarter. Alerting our students that ctcLink is coming on the site will better prepare them for the changes ahead.

• Alert boxes added 

Within each department/service webpage, detailed information will be provided via in-page alert boxes including pre-launch due dates, ctcLink shutdown dates, contact information, virtual and on-campus assistance, and reopening dates. Communications & Marketing is working with departments to prepare tailored messages to display in these boxes.

• Updates to the ctcLink for Students webpage and ctcLink Faculty/Staff webpages 

Phase 2 

Phase 2 will launch on Monday, February 28th and will continue through the end of Winter Quarter (March 30th). 

• Homepage announcement box 

On March 7th, the ctcLink banner will be removed from the homepage and a box will be added below the navigation alerting users that ctcLink has arrived and providing quick access to ctcLink information, resources, and the ctcLink login portal. This box will remain on the homepage for only a few weeks as we get everyone activated within ctcLink. 

• ctcLink site-wide banner 

To quickly access ctcLink links while navigating the website, an updated site-wide banner will be available on all pages (other than the homepage) as well. 

• ctcLink tutorials 

We will be updating all relevant pages on the website with tutorials that will guide users through ctcLink processes. Within each tutorial, there will be step by step instructions with pictures, as well as links to troubleshooting tips, help options, and Support Center articles. 

The most affected sections of the website include Enrollment Services, Cashiering, Financial Aid, and Registration. Web Support is working with these departments and others to ensure all web changes accurately reflect both ctcLink and departmental workflow changes. 

• Support options 

Throughout the website, we will be providing users with multiple ways to get help, including detailed support articles and an answering system in the Support Center, live chat, Zoom rooms, and in-person support. In conjunction with the Technical Support Center team, Enrollment Support, the Peer Support Programs, and Outreach & Recruitment, all employees and students will have the ability to easily receive assistance in whatever format they prefer. 

• Current Students page update 

The Current Students page will be updated with ctcLink information, new quick links, and expanded support options. Each online service (ctcLink, Canvas, Starfish, and AIM) will be broken down in detail to explain what each one offers and how students should utilize them. Students should be advised to refer to the Current Students page for all their Shoreline needs. 

 
Our goal is to provide guidance and support to students as they navigate their way through this significant change. These web changes will ease the transition for everyone as ctcLink becomes an integral part of the College. 

For any questions about ctcLink or technical updates, please contact support@shoreline.edu.

Hi Campus Community,  

Start preparing the fireworks; we are preparing to GoLive with ctcLink on Monday, February 28 which is in just 19 days! Below you can find important dates and other information about the transition that matters most to you! 

Key Dates and Timelines  

(Click here to view all important dates)  

• Feb 9th – March 13^th: Emergency Aid requested between these dates will be processed through the Shoreline Foundation. Click here for more information. 

• Applications received during February 9 – March 13 will be reviewed and processed for housing, transportation and food assistance.  

• February 14th: Last day for Cashiering transactions to occur and will reopen March 14th, 2022.  

• February 14^th: Last day to submit graduation applications. Applications submitted after this date will be processed in mid-March 2022. 

Reminders:  

• The ctcLink team is looking for volunteers who can assist students, faculty, or staff with basic ctcLink, campus service, or spring registration prep questions. Such volunteers are key to the success and launch of ctcLink. If you are interested in participating as a volunteer, please complete this volunteer survey or reach out to support@shoreline.edu. 

• Winter 2022 in-person on-campus service hours are available Monday – Thursday, 8am to 5pm.  Additional information and exceptions for specific areas can be found here. 

Training Sessions:  

Training sessions are designed for faculty and staff who have not yet been involved in the ctcLink project by providing general information about the project, the timeline, and available support mechanisms. All sessions are recorded, and you can view them on our ctcLink SharePoint site. 

Next training date:  

Date: February 11, 2022 

Time: 1:00-3:00pm 

Audience: Faculty, General & Intl Advisor Training 

Zoom Link: https://us02web.zoom.us/j/85473550222 

Topic: Advising Functions in ctcLink 

Does logging in to Canvas change?  

• Students, faculty and staff will continue to use Canvas.  

• Faculty and staff will continue to use their current Shoreline email login. Students will also continue using their go.shoreline.edu network account to access Canvas.  
• Canvas will NOT be interrupted by our transition to ctcLink. 

Does Shoreline Early Alert change? 

• Shoreline Early Alert is not changing with the move to ctcLink!  

• Faculty will continue to use the same SEA form to submit early alerts 
• Faculty can access the form via a link on the Faculty Advising page on the intranet. 

Countdown to Go-Live: 19 Days    

If you have questions, please visit https://www.shoreline.edu/ctclink/ or email support@shoreline.edu. 

A chance to ask questions and review some ctcLink basics (like how to activate your account), as well as an introduction to the new Technical Support Center. ​​​​​​​https://us02web.zoom.us/j/82253604859

If you have questions, please visit https://www.shoreline.edu/ctclink/ or email support@shoreline.edu.