Day at a Glance

Saturday, December 23^rd all campus networks will be unavailable between the hours of 7:00am and 12:00pm. Technology Support Services will be replacing the main campus switch to improve network service and connectivity.

If you are going to be on campus during this period, there will be no network or internet connectivity. Do not attempt to utilize any network services from on campus during these hours as data loss will occur. Email (accessible at mail.office365.com) and Canvas (accessible at shoreline.instructure.com) services will remain accessible from off campus during this outage.

An all-campus email will be sent out 15 minutes prior to disconnecting the networks reminding faculty and staff of the advertised outage. TSS appreciates your cooperation and understanding during this outage.

Over the coming months, Gary Kalbfleisch, Director of Technology Support Services (TSS), will be taking intermittent leave from campus. During Gary’s leave times, Gavin Smith, Database/Web App Programmer, will step in as necessary. Campus users should continue to use the TSS Help Desk (tss@shoreline.edu) for routine issues.

When Gary is away (as indicated by an Outlook out-of-office message), questions about overall management of TSS can be directed to Gavin (gavinsmith@shoreline.edu; ext. 4792) or to Stuart Trippel, Senior Executive Director & CFO (strippel@shoreline.edu; ext. 4672).

Technology Support Services (TSS) is launching a pilot project to improve AT&T cellular coverage across campus. This 3-month pilot project with begin with the installation of cellular repeaters in the FOSS (5000) building. Technicians will be on campus this coming Wednesday afternoon, December 20th. You may expect some short duration minor disruptions like ladders in walkways, movement of ceiling tiles, and use of power tools as the technicians work to complete the installations. Daily operations and services should not be impacted.

Upon successful completion, additional sites will be scheduled for implementation. We appreciate your cooperation, patience, and understanding as we implement this exciting service expansion project. Should you have any questions, comments, or concerns, please contact Jim Miller at jrmiller@shoreline.edu or 206-546-5895.