Campus Forum 4: Ransomware Attack Updates + Q&A March 28th 10:00-11:00

March 24, 2023 by Leave a Comment

Zoom (up to 300 attendees):

YouTube (view in “real time”):

For security purposes, the Campus Forums related to the Ransomware Attack, are not recorded.

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Systems Outage Update- March 23rd 9:00pm

March 23, 2023 by Leave a Comment

Systems Outage Update March 23, 2023 

Good evening, 

Today I want to give you a couple of quick operational updates from our TSS team. 

Office Desktops: Please make sure that department desktops are powered down and unplugged.  Our settings will power the computers back on in the morning if they are not unplugged. 

Computer Peripherals and Accessories: If you need to work remotely, you may bring monitors, cables, or any other necessary technological accessory home to use with your laptop. Please make sure you notify your supervisor. 

Have a great night! 

Cat Chiappa 

Executive Director of Strategic Communications and Marketing 

support@shoreline.edu 

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Campus Updates 03/23/23

March 23, 2023 by Leave a Comment

EVENTS AND NEWS  

Well, folks it’s been a whirlwind this week.  As you all know, we are dealing with a ransomware situation.  There is a lot of information out there (and by the time you read this there should be a FAQ update available on the web).  All I can say at this point is how impressed I am with our TSS team, Bill Saraceno and his folks getting connected with Insurance, Legal & Cybersecurity support, Student Services, our Academic Deans coming up with great creative strategies to move through the next weeks, the Faculty for their continued dedication to serving students, our Staff for flexibility and continued support and strategies, and so many more. The resiliency of this campus is impressive and so appreciated.   

While this has taken almost every minute of the last few days, I did have some great meetings prior to this with community partners.  I met with Bristol Ellington, the new City Manager of Shoreline, to discuss possible partnerships. I also met with new colleagues from the Tibetan Association of Seattle who are wanting to partner with us in various ways.  Stay tuned for more on that as it develops! 

Did you get a chance to see the art exhibit in the “Admin” building?  If not, please stop by.  The event last week was so moving and inspirational.  Also, I got a chance to see some of our talented music students perform.  Such a pleasure to be surrounded by so many talented folks.  It’s important, particularly in times of crisis (as we are in now), to take a breath and celebrate these wonderful events on campus.  Thank you to the faculty (and of course students!) that share them with us. 

Hope to see you on Friday with another update on the ransomware situation.  We will get through this. 

Cheers, 

Jack 

Accreditation Updates: 

Winter Quarter Updates 

ctcLink: 

  • Faculty Focus: How to Submit Grades in ctcLink 
  • Friday, March 24, 3-4pm  
  • Monday, March 27, 10-11am  
  • Tuesday, March 28, 2-3pm 
  • How employees can change pronouns and sexual orientation/gender identity (SOGI) in ctcLink.  
  • How students can change sexual orientation/gender identity (SOGI) in ctcLink. 

Human Resources 

Know someone who wants to join our team? Visit: Job Opportunities at Shoreline Community College 

Events and Updates 

Follow Shoreline Community College on social media! 

COVID-19 Updates   

Cases   

  • For the week of March 15 – March 21, the College only saw (1) positive case of COVID-19 reported. 
  • Even with the website down, the COVID-19 reporting form is still available at this link: Coronavirus (COVID-19) Exposure Report Form – Formstack, and a reminder that people experiencing symptoms, who have a positive test, or who were exposed to people with Covid should report it. 

News 

Questions?      

Shoreline Community College MISSION – Our Purpose 

We serve the educational, workforce, and cultural needs of our diverse students and communities. 

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Press Release- System Outage

March 23, 2023 by Leave a Comment

Shoreline Community College- System Outage

(Shoreline, Wash., March 23, 2023) – Shoreline Community College (Shoreline) 

On March 20, 2023, Shoreline Community College (Shoreline) experienced a ransomware incident that is temporarily impacting certain on-campus operations. Immediately upon detecting the incident, Shoreline’s IT team took steps to contain the incident, and engaged industry leading third-party cybersecurity experts to help the investigation and restoration processes. We have also notified local and federal authorities. Our Administrators, Faculty, and Staff are working proactively with campus partners to continue supporting our students, staff, and members of our community.

Unfortunately, this incident has caused a disruption to several on-campus services. Therefore, we have transitioned the majority of our operations to remote work until further notice. Please note our campus remains open for those who need it. Safety & Security, along with the Parent Child Center, and Facilities will continue to operate as usual. 

Our teams, in partnership with third-party cybersecurity experts, are working to restore impacted systems as quickly and as safely as possible. We deeply regret the inconvenience this has caused our Shoreline community, and we continue to work diligently to resolve this issue. We are committed to a culture of transparency and honesty in the Shoreline community, and will continue to provide additional updates as appropriate.

About Shoreline Community College:

Founded in 1964, Shoreline Community College offers more than 100 rigorous academic and professional/technical degrees and certificates to meet the lifelong learning needs of its diverse students and communities. Dedicated faculty and staff are committed to the educational success of its nearly 10,000 students who hail from across the United States and over 50 countries. Located 10 miles north of downtown Seattle, Shoreline’s campus is one of the most strikingly beautiful college campuses in Washington state. For more information about SCC, visit www.shoreline.edu

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Ramadan

March 23, 2023 by Leave a Comment

Salaam Shoreline Community,

I hope this message finds you all well and with a well-deserved break on the horizon. Ramadan starts TODAY! Thursday, March 23, 2023, for most Muslims, and I wanted to share a resource that might be helpful. Below are specific ways you can be intentional in centering the experiences of our students and colleagues:

  • “An easy way to make your Muslim students feel connected is to wish them a ‘Ramadan Kareem’ or ‘Ramadan Mubarak’ which both loosely translates to ‘Have a Blessed Ramadan.’
  • “Students who are fasting are going to be exhausted. Not only is this still a pandemic, but it is a tradition for families to wake up before dawn to have a meal before beginning the fast (known as suhoor), and it is a tradition for some to also stay up late praying with their families. Since Muslims are no longer able to pray together in a Masjid, students might be spending even more time in front of a screen for virtual worship activities, in addition to their virtual learning.”
  • “Prayer is important for Muslims all year round, and praying on time is also incredibly important, especially during Ramadan. Some families might want to pray together during the day because they are at home, even if students are expected by their teachers to be in a virtual class. You can look up the prayer times in your area and allow your students to miss a few minutes of virtual learning during those times if they wish to pray.”
  • “It might also be helpful if you avoided lessons or class activities or finals that revolve around food, eating, or drinking during the month of Ramadan as well.”
  • Students and colleagues may be celebrating the Eid-al-Fitr April 21-23. Eid is a time of celebration with family, friends, and community. There is communal prayers, feasting, new clothes, mendhi (henna) application, and joy to be had in this time. 

Ramadan is a time many Muslims look forward to because these days are focused on compassion, community, and connection to Allah. This month is not just about abstaining from food and drink, but also taking time to do some deep self-reflection to deepen one’s empathy, patience, honesty, and charity. 

Thank you in advance for helping your students and colleagues have a wonderful Ramadan. Here are some additional resources for information, readings, and ways of supporting the Muslim community during this time.

Digital Ramadan: https://www.digitalramadan.com/resources

Melanie Dixon

Pronouns: she/her/hers Why pronouns?

Vice President of Diversity Equity and Inclusion

Building 1000 (Administration) Room 1019A

Shoreline Community College

www.shoreline.edu  |  206-533-6682

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