Good evening, 

I have two quick updates for you today. 

Personal Hotspots 

During today’s Zoom forum we received questions about whether people could use their personal hotspot on campus. While we do have wifi hotspots distributed around campus, it is also possible to use your personal hotspot on your phone if you choose to do so.  

However, I wanted to share that a handful of us with “unlimited” data plans who’ve used our cell phones as wi-fi hotspots while on campus this week, discovered that “unlimited” can have limits, after getting the “your smartphone has 10% remaining of its mobile hotspot allowance” messages from our wireless carriers. Here are a couple of tips and explanations that may be of use to you 

• “A lot of people get confused about unlimited data plans, thinking that this means that mobile hotspot data is also unlimited. But, this isn’t the case. Even on cell phone plans with unlimited data, there will be a cap for how much data you can use as a mobile hotspot.” (Statement pulled up from a web search.) 

• “One of the most important things to remember about mobile hotspot usage is that it can quickly drain your smartphone’s battery. While it is being used as a hotspot, not only is it doing all its other smartphone functions, but it’s also constantly transmitting data to the devices you connect to it.” (Statement pulled up from a web search.) 

Maintenance Requests 

While our intranet is down, staff and faculty are able to put in maintenance requests via this link: https://dlweb.megamation.com/shorelinecc/DLWEB.php/O4W_INFO_PAGE 

Please note that due to the ransomware incident we are not currently able to take requests for heating/cooling as we are currently unable to access our HVAC system controls. 

Have a great night! 

Good afternoon,

Today I have a few quick updates for you.

CtcLink Student Communication

In case you receive any questions, I wanted to let you know that this morning we sent out an e-mail to all current students, as well as a RAVE alert asking them to check their e-mail for an important update. The e-mail informed students that we will now be using ctcLink logins to access Canvas starting today at 12:00pm. We also gave them an updated calendar of spring dates.

Correct Shoreline Support Center Link

On Friday we sent an e-mail to Faculty with some important information for the spring quarter. However, we have since learned that the link for the Shoreline Support Center was incorrect. Thank you to those who pointed out the error. My apologies. Here is the correct link for the site.

Hotspot Troubleshooting

If you are experiencing any challenges with hotspot connectivity in your area, please unplug the hotspot device, leave it unplugged for about 10 seconds, and then plug it back in.

Enjoy your evening!

Cat Chiappa

Executive Director of Strategic Communications and Marketing

Good afternoon, 

On Monday morning we will be sending out an important communication to all students informing them of an important change with their Canvas login. 

Canvas Login Transferring to CTC Link on Monday 

Our teams have been working diligently over the past couple of weeks to find a way to allow new students to gain access to their Canvas accounts as we continue to experience a system outage due to the ransomware incident on March 20, 2023.  

I am happy to share that we have come up with a solution that will not only help new students, but will also streamline the process for existing students and employees. This is also a solution that mirrors what many other SBCTC colleges are doing to better serve their communities as well. 

On Monday April 3^rd at 12:00pm, employees and students will be able to sign into Canvas using their ctcLink ID and password, instead of their Shoreline e-mail.  

A huge thank you to everyone involved in making this happen! 

Zoom Forums 

Next week we will continue to hold Zoom forums twice a week to provide ransomware updates and time for operational Q&A. If you have questions you would like to send ahead of each forum, please feel free to e-mail them to cchiappa@shoreline.edu 

Policy 4123- Employee E-mail Forwarding 

Effective Monday, April 3, 2023 at 8:00am, TSS will be turning off all automatic forwarding rules that forward emails to external, non-Shoreline.edu accounts.  

As a reminder, Shoreline Community College Policy 4123 requires employees to use their Shoreline email accounts, or other College-authorized means of digital communications, to conduct all electronic communication connected with official College business, including but not limited to communications with students, employees, state and local agencies, advisory boards, community organizations, contractors, or others affiliated with official College business. 

Have a wonderful weekend and we’ll see you next week! 

Good afternoon, 

Today’s e-mail brings a few helpful and time sensitive updates from TSS, as well as the latest version of the FAQs. Please read the following carefully. 

Temporary Suspension of OneDrive app 

To avoid any disruption to individuals, TSS will temporarily be disabling the OneDrive app on all Windows machines starting Friday March 31, 2023 at 12:00pm. However, you may still access your OneDrive by visiting either www.onedrive.com or www.office.com 

Policy 4123- Employee E-mail Forwarding 

Effective Monday, April 3, 2023 at 8:00am, TSS will be turning off all automatic forwarding rules that forward emails to external, non-Shoreline.edu accounts.  

As a reminder, Shoreline Community College Policy 4123 requires employees to use their Shoreline email accounts, or other College-authorized means of digital communications, to conduct all electronic communication connected with official College business, including but not limited to communications with students, employees, state and local agencies, advisory boards, community organizations, contractors, or others affiliated with official College business. 

Shoreline.edu Reminder- Do Not Use Links 

While some links to the http://www.shoreline.edu website may appear to be working, please do not use them until further notice. 

Updated FAQS 

Our FAQs have been updated on the support.shoreline.edu site and can also be found as an attachment to this e-mail. You will find a lot of helpful answers about the upcoming spring quarter in there. 

Enjoy your evening!